Hollstadt Consulting · 18 hours ago
IT Operations Specialist/Business Analyst
Minneapolis, MN
Contract
Hybrid
Mid Level
$36.83/hr - $36.83/hr
4+ years expHollstadt Consulting is seeking an IT Operations Specialist / Business Analyst to support their IT Department. This hybrid role involves operational responsibilities such as procurement and budgeting, along with business analysis tasks aimed at improving processes and operational efficiency.
Consulting
Responsibilities
Gather and document business requirements for process, system, or procurement changes
Develop workflow diagrams, process maps, and operational documentation
Analyze operational data to identify trends, inefficiencies, and improvement opportunities
Recommend enhancements to purchasing, budgeting, and contract workflows
Support PMO efforts on small projects and operational improvements
Participate in testing or validation of updated processes or tools
Track and monitor the IT department budget and provide regular reporting
Analyze revenue and expense trends; recommend corrective actions where needed
Maintain spreadsheets/reports for operating budgets, capital projects, and service agreements
Establish and track budgets for recurring technical services
Communicate budget changes or updates to IT management
Manage technology procurement requests and prepare purchase requisitions
Coordinate acquisition of hardware, software, and related equipment
Prepare, track, and monitor Professional Service Authorizations (PSAs)
Obtain competitive bids and ensure compliance with purchasing policies
Track and renew maintenance agreements and software licenses
Resolve open orders, vendor ledger issues, and budget variances
Maintain accurate procurement and invoice documentation
Track billing trends for cellular, landline, long‑distance, and other IT services
Identify cost-saving opportunities and recommend program adjustments
Monitor support agreements for improved pricing or service options
Collaborate with vendors to negotiate revisions when needed
Track purchases and renewals requiring approval
Partner with finance, purchasing, legal, and other departments to support continuous business operations
Perform other duties as assigned
Qualification
Required
Two-year college degree OR 4 years of experience in IT Operations, Business Administration, or a related field
Two years of experience preparing and administering budgets
Two years of experience with vendor contract compliance
Experience using business financial applications (e.g., JD Edwards EnterpriseOne or similar)
Intermediate proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
One year of experience purchasing technology equipment and supplies
Strong attention to detail, organization, and follow‑through
Valid driver's license and a working vehicle for commuting between job sites
Preferred
Bachelor's degree in Business Administration, Supply Chain, Accounting, or related field
Experience gathering and documenting business or functional requirements
Experience with process mapping tools (e.g., MS Visio)
Ability to analyze data and develop insights to support decision‑making
Familiarity with purchasing processes, procurement workflows, and vendor management
Experience working with communication service providers
Company
Hollstadt Consulting
Hollstadt Consulting, a woman-owned firm in Minnesota.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
M
Molly Jungbauer
CEO
Recent News
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