McLeod Health · 21 hours ago
Financial Counselor - Urology Seacoast - FT
4000 Highway 9 E, Little River, SC, 29566, US
Full-time
Onsite
New Grad, Entry LevelMcLeod Health is a not for profit organization with a strong medical staff and numerous healthcare facilities. They are seeking a Financial Counselor to analyze patients' financial obligations, provide counseling on coverage and payment arrangements, and assist with billing inquiries.
CommunitiesHealth CareHospitalMedical
Responsibilities
Analyzes patients’ financial obligations prior to date of service to create a transparent financial experience including generation of an estimate preservice, explains patient liability, collects prepayments and outstanding balances. Special attention should be applied to patients with a high self-pay balance, high liability for services, self-pay patients, as well as patients with non-covered services
Demonstrates a strong understanding of the Financial Clearance Policy and the ability to apply in appropriate scenarios
Demonstrates a strong understanding of the Compassionate Care Policy and the ability to apply in appropriate scenarios
Verifies and completes insurance benefit collection using current eligibility vendors or other available online tools; verify by telephone when online resources are exhausted
Completes and balances daily deposits for assigned areas
Collects down payments and secures satisfactory payment arrangements consistently to maximize cash flow
Provide financial counseling to include explanation of coverage/insurance benefits, how benefits relate to estimated patient liability and information on all account balances
Assists patients (walk-in and telephone) with questions and concerns regarding patient account balances. Assists patients with billing issues and refers additional questions to the appropriate Patient Account Representative or Manager
Assists with any training needs in the department
Advocates for patient engagement, including activation of MyChart
Qualification
Required
High School Diploma/GED
Computer experience required
Excellent customer service skills required
Preferred
Knowledge of medical terminology and hospital billing procedures preferred
Company
McLeod Health
McLeod Health is a hospital network serving.
Founded in 1906
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bren Lowe
Chief Executive Officer
Donna Isgett
Chief Operating Officer
Recent News
2026-01-23
2025-10-09
HealthCareIT News
2025-10-09
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