Hillebrand Gori - A company of DHL · 17 hours ago
IT Support
Edison, NJ
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $100K/yr
5+ years expHillebrand Gori USA, LLC is currently seeking a highly motivated and experienced IT Support professional. In this role, you will support and administer the organization’s IT infrastructure, ensuring reliable, secure, and efficient systems and network operations while providing hands-on technical support and contributing to continuous improvement initiatives.
LogisticsTransportationWine And Spirits
Responsibilities
Support the administration and maintenance of IT infrastructure to ensure stable and efficient system and network performance
Provide foundational technologies including operating systems, hardware, databases, middleware, monitoring tools, and infrastructure applications
Install, configure, and commission infrastructure servers and complete routine upgrades
Deploy, test, package, and implement software, applications, and processes across the enterprise
Apply critical security patches to servers and clients in a timely manner
Support field service and technical support teams with installation, maintenance, and repair of systems and equipment
Follow standard procedures for system restorations, troubleshooting, and diagnosing hardware or software faults
Gather and analyze system performance data to identify issues and recommend improvements
Deploy new services and implement changes to existing services in production and development environments
Collect and document updates, known issues, changes in availability, and new capabilities
Interpret technical manuals for non‑technical users and provide basic training as needed
Identify recurring issues and recommend changes to improve infrastructure reliability, efficiency, and user experience
Ensure compliance with global infrastructure standards (e.g., ITSS)
Offer guidance and support to less experienced team members as appropriate
Qualification
Required
Bachelor's degree in Information Technology or related field or equivalent IT certification(s)
5+ years of experience in corporate IT support within a Windows‑based environment
Strong attention to detail and ability to prioritize and meet deadlines
Proficiency in Microsoft Office applications, including Excel
Ability to communicate clearly, operate office equipment, and perform standard physical requirements of the role
Domestic travel as required
Preferred
2+ years of experience in logistics, shipping, or supply chain environments
Demonstrated leadership, coaching, or mentoring capabilities
Benefits
Medical
Dental
Vision
Generous PTO plan
Sick days
Floating Holidays
401k match
Company
Hillebrand Gori - A company of DHL
We don’t transport goods, we transport dreams
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Maher
Senior Advisor to NA CEO
Thomas Calibeo
Chief Financial Officer North America
Recent News
2025-11-05
Company data provided by crunchbase