Chase · 6 days ago
Product Designer, Sr Associate
450 W 33rd St, New York, NY, 10001, US
Full-time
Onsite
Mid Level
$114K/yr - $165K/yr
3+ years expChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals. As a Product Design Senior Associate in the DCE Card Loyalty team, you will shape the user experience of products and services by leveraging your advanced knowledge of experience design principles and collaborating with cross-functional teams to create innovative solutions.
BankingFinancial Services
Responsibilities
Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices
Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction
Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making
Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users
Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings
Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking
Work with other design teams within Card on end to end horizontal journeys that span multiple products to enhance and strengthen our ecosystem of experiences outside of the Loyalty vertical
Qualification
Required
3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services
Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)
Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels
Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making
Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences
Preferred
Proven ability to constructively and productively collaborate with cross-functional partners, articulate design decisions and create alignment on product decisions for both output and outcomes
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
2026-01-24
Small Business Trends
2026-01-18
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