NEOGOV · 1 day ago
Program Assistant - 61159986 - Horry - INTERNAL
Horry County, SC
Full-time
Onsite
Entry Level
$37K/yr - $60K/yr
1+ years expNEOGOV is seeking a Program Assistant for the Department of Children's Advocacy in South Carolina. This role involves managing daily office functions, supporting volunteer coordination, and performing administrative tasks related to case management and child advocacy.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
The Program Assistant is responsible for the daily office functions to include, but not limited to clerical duties including answering telephones, filing, distribution of mail, greeting volunteers and visitors of the office, database entry and case file maintenance of a county office under program guidelines
Make initial contact with potential new volunteers and set up interviews as required
Assist with volunteer continuing education trainings and volunteer appreciation/recruitment events
When appropriate staff or volunteers are not available, the Program Assistant will be assigned and responsible for casework, court preparation and court attendance for up to 5 cases
Must operate in accordance with the best practices and policies of the Cass Elias McCarter Guardian ad Litem Program
Employee must be able to work under limited supervision and exercise discretion concerning confidential information; ability to follow directions and leadership of Program Coordinator II, Regional Director and State Office Staff
Perform administrative tasks required to maintain case files, database information, and clerical duties
Responsible for following the South Carolina statutes and Best Practices applicable to the Cass Elias McCarter Guardian ad Litem Program
Computer literate in applications to include Microsoft Word, Excel and Outlook
Experience with data entry, strong organizational and time management skills are essential
Strong written and verbal communication skills
Ability to exercise judgment and discretion concerning confidential information and case management
Ability to establish and maintain effective working relationships with volunteers, co-workers and partner agencies
Ability to perform multiple tasks, prioritize, schedule and organize are required
Ability to interpret and apply policies and procedures
Functions as support staff to include all administrative duties required to maintain the efficient and productive operation of the county office under the supervision and support of the Program Coordinator II
Assist with maintaining accurate child and case specific information in the database and case file
Coordinates the receipt of monthly monitoring reports (MMR) and inputs data into the database while maintaining a tracking system of monthly monitoring reports received
Assists with uploading court documents, monthly monitoring reports and other case documents to the corresponding case file in the case management system
Provides assistance with the maintenance of case files
Performs administrative functions for the county office that promote effective and efficient achievement of program goals and objectives
Maintains confidentiality related to HIPAA guidelines
Performs direct child advocacy as the court appointed Guardian ad Litem when it has been determined that there is an inadequate pool of volunteers to serve in this capacity
Assist with the coordination of continuing education trainings and volunteer appreciation events; assist with the recruitment of new volunteers
Handles special projects as assigned
Qualification
Required
High school diploma or equivalent plus two (2) years administrative experience, or an associate's degree plus one (1) year of administrative experience
A bachelor's degree or higher with related training may be substituted for experience
Must have valid driver's license
Strong oral and written communication skills
Ability to work under limited supervision and exercise discretion concerning confidential information
Ability to follow directions and leadership of Program Coordinator II, Regional Director and State Office Staff
Computer literate in applications to include Microsoft Word, Excel and Outlook
Experience with data entry
Strong organizational and time management skills
Ability to exercise judgment and discretion concerning confidential information and case management
Ability to establish and maintain effective working relationships with volunteers, co-workers and partner agencies
Ability to perform multiple tasks, prioritize, schedule and organize
Ability to interpret and apply policies and procedures
Preferred
Position may require overnight travel
Position may require employee to work evenings and weekends
Position requires routine driver duties
Position requires frequent stooping and/or bending
Position requires frequent lifting: 25 lbs
Position requires non-essential declaration
Position may be required to report to work during emergency situations
Benefits
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available
Retirement benefit choices
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-11-14
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2025-10-31
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