Salesforce · 2 hours ago
Senior Product Manager
Dallas, TX
Full-time
Hybrid
Senior Level, Lead/Staff
$189K/yr - $260K/yr
10+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Senior Product Manager will lead efforts to enhance product operations infrastructure and tools, ensuring that product teams can focus on creating exceptional products while driving adoption and influencing future organizational processes.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
You’ll lead the efforts to enhance our product operations infrastructure and tools, enabling our product teams to focus on what matters most—creating exceptional products that delight our customers
You will play a critical role in revolutionizing our development processes within the Product, UX, and Engineering Organization at DET
You will be working with leaders across the organization to drive adoption and otherwise influence the future of how the organization works
Serve as a key driver of Product Operations excellence, optimizing and scaling product development processes to enable consistent, high-impact delivery at enterprise scale
Accelerate the delivery of customer- and employee-facing innovations, ensuring products are high quality, market-ready, and aligned to strategic priorities
Partner closely with Product, Engineering, Design, and cross-functional stakeholders to drive alignment, execution rigor, and shared accountability across the product lifecycle
Operationalize best practices and governance, creating scalable, repeatable frameworks that improve predictability, efficiency, and product outcomes
Own and continuously evolve the end-to-end Product Development Lifecycle, ensuring teams deliver on commitments while maintaining a strong focus on quality, security, and trust
Translate product and operational data into actionable insights, enabling data-driven decision-making and providing clear visibility to executives and key stakeholders
Act as a strategic thought leader and trusted advisor, influencing cross-functional decisions through strong storytelling, analytics, and stakeholder management
Build and sustain strong relationships with senior leaders and external product advisors, helping shape the future roadmap and innovation strategy
Contribute to enterprise planning, prioritization, and goal-setting, gaining a holistic view of the business while ensuring product investments deliver measurable value
Champion a culture of continuous improvement, operational rigor, and customer success, aligned to Salesforce values of Trust, Customer Success, Innovation, and Equality
Extract and clarify requirements from stakeholders across the business, ensuring they are high-quality, actionable, and anchored in clear business processes and impacts
Collaborate with the Process Engineering and Optimization (PEO) Team to translate business process needs into product requirements, ensuring clarity for development teams and clear traceability from Epics/Features to User Stories
Document and manage requirements in backlog management tools, keeping backlogs accurate, prioritized, and actionable, while aligning with roadmaps and strategy in partnership with Product Managers
Accelerate product delivery by embedding “voice of the customer” roles in DET delivery teams and leveraging insights from industry trends and benchmarks
Collaborate with Project Managers to ensure requirements are delivered on time, tied to business outcomes, and support Business Transformation and Change Management
Ensure Quality control through supported validation of solutions, maintaining alignment with business needs and measurable outcomes
Partner with cross-functional stakeholders to elicit, analyze, and translate business needs into clear product requirements, user stories, and acceptance criteria
Own and continuously evolve the end-to-end Product Development Lifecycle, from discovery and prioritization through planning, execution, and release, as part of broader transformation efforts
Up-level Product Management practices by defining core processes, artifacts, and lightweight operating models that improve efficiency, predictability, and quality
Provide hands-on operational leadership for the highest-priority initiatives, enabling Product Managers and Engineering teams to stay focused on outcomes
Design and implement agile execution frameworks and metrics, in partnership with Engineering, that improve delivery transparency, scrum-level reporting, and risk management
Deliver data-driven visibility into roadmap execution, portfolio health, and product performance, translating insights into clear executive-ready narratives
Lead and mature key product operating cadences, including Product Previews, PI Planning, and cross-team alignment forums
Establish structured stakeholder and customer feedback loops, ensuring insights directly inform roadmap decisions and prioritization
Enable strong collaboration and communication across Product, Engineering, UX, DevOps, Security, and Customer Success
Own the product metrics framework, including velocity, predictability, adoption, quality, and customer outcomes
Qualification
Required
10+ years of experience in product operations, product management, or a related operational role in a fast-paced, technology-driven company
Strong experience with Agile methodologies, product development frameworks, and tools (i.e. GUS, JIRA, Confluence, Linear, etc.)
Proven ability to streamline workflows, remove bottlenecks, and implement scalable processes across product teams
Strong analytical skills, with experience using data to drive decisions and improve processes
Excellent communication skills, with the ability to influence and align cross-functional teams
Ability to thrive in a dynamic environment, balancing multiple priorities while maintaining attention to detail
Strong project management skills with an emphasis on driving results and meeting deadlines
Experience in a SaaS or enterprise software environment, particularly within the context of experience management or customer insights
Familiarity with Salesforce CRM products and platform is a plus, or a deep understanding of customer experience and employee experience management
Experience scaling product operations in a high-growth, global organization
Advanced proficiency in product lifecycle management tools, analytics platforms, and reporting systems
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Kendall Collins
CEO, GovCloud - Salesforce
Recent News
2026-01-25
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