Talkdesk · 12 hours ago
Software Engineer I
Seattle, WA
Full-time
Onsite
New Grad, Entry Level
$130K/yr - $196K/yrTalkdesk is a global leader in customer experience solutions powered by AI, seeking a Software Engineer I to join their AI engineering team. The role involves developing, testing, and deploying a cloud-based data foundation system and AI agent platform while collaborating with team members to ensure project alignment with technical designs and best practices.
Artificial Intelligence (AI)Cloud ComputingCRMCustomer ServiceSaaS
No H1B
Responsibilities
Develop, test and deploy a cloud-based data foundation system and AI agent platform. This involves leveraging AI/ML models, applying prompt engineering, and conducting data analysis across all data types—unstructured, semi-structured, and structured. Additionally, utilize technologies such as data and pattern mining, business intelligence (BI), and data transformation and processing
Work effectively with team members, following directions from team leads and mentors to independently deliver projects
Ensure your work aligns with the technical design and adheres to established best practices within the industry
Good communication skills, maintaining clear and effective interaction with team members and stakeholders
Show dedication to your work and exhibit a strong potential for professional growth and development
Qualification
Required
Bachelor's or Master's degree in Computer Science, Engineering, or a related field
Experience in cloud service development is a plus
Strong development experience in Java, Python, C++, C#, or similar OO languages
Understanding of database and SQL
This position is ideal for a driven individual with a strong can-do attitude and a commitment to continuous learning and improvement
Benefits
Health Insurance : Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits : 401(k) plan
Paid Time Off : Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
Paid Holidays : Talkdesk offers 14 paid holidays each year.
Paid Sick Leave : Employees have uncapped paid time off, subject to manager approval and consistent with business needs.
Company
Talkdesk
Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage.
Founded in 2011
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$592.45MKey Investors
Transpose Platform ManagementViking Global InvestorsSalesforce Ventures
2025-09-01Debt Financing· $95M
2021-08-12Series D· $230M
2020-07-23Series C· $143M
Leadership Team
Tiago Paiva
Founder and CEO
Munil Shah
Chief Technology Officer
Recent News
2026-01-22
Company data provided by crunchbase