Bombardier · 1 day ago
Customer Project Manager
Wichita, KS
Full-time
Onsite
Senior Level
5+ years expBombardier is a leading company in designing, building, and maintaining high-performance aircraft. The Customer Project Manager will serve as the primary point of contact for customers, manage multiple aircraft projects, and ensure that all work is completed on schedule and within budget while maintaining effective communication with all stakeholders.
AerospaceCommercialGovTechManufacturing
Responsibilities
Adhere to Bombardier General Work Requirements
Serve as customer primary point-of-contact in daily communications, coordinating, and follow-up for items such as time/labor/material quotes, preliminary invoices, progress updates, customer approval and debrief on work packages, resolution of squawks, and warranty issues. Upsells additional work to Customer
Perform Project Management duties for multiple aircraft to include identification of potential risks and management of constraints. Price codes, work orders, reviews labor charges, builds, reviews, and delivers Pro Forma invoice to Customer
Execute and maintain schedule through aircraft delivery and follow-up. Monitor and oversee work flow to ensure work package is on schedule and within budget, including shop floor efficiency
Facilitate status meetings with all departments and shops; update daily reports on status of aircraft
Assist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials
Review, approve, and sign final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs)
Perform post work package activities, (i.e., customer follow-up calls, resolve customer issues after departure)
Responsible for meeting or exceeding facility financial objectives on all projects. Issues and collects DPRs, reviews payment terms with Customer
Qualification
Required
Typically a minimum 5 years of experience in working in aircraft maintenance environment or substantial similar experience
Typically a minimum 2 years of customer project management experience or 2 years of supervisory or lead experience or substantial similar experience
Working knowledge of regulatory governance FAA, EASA, or Transport Canada, for example, part 91, 121, 135 & 145
Working knowledge of aircraft maintenance inspection programs
Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
Interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
Customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
Strong verbal and written communications skills
Planning and organization skills necessary to plan, prioritize and coordinate workload within a multiple project setting
Computer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email and web-based applications as well as operating systems used to manage the maintenance work
Preferred
4 year college degree
A&P license or otherwise appropriately certificated under FAR Part 65
Ability to demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team
Working knowledge of SAP and Pivotal maintenance transactions
Working Knowledge with ISO/OHSAS management system and resources
Basic acumen of accounting and budgeting principles necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs
Benefits
Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program
Company
Bombardier
Bombardier is a global leader in aviation, focused on designing, manufacturing, and servicing the world's most exceptional business jets.
10001+ employees
H1B Sponsorship
Bombardier has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Bart Demosky
Executive Vice President & Chief Financial Officer
Andrea Romero
Human Resources Business Partner
Recent News
2025-12-11
Company data provided by crunchbase