Software Support Engineer jobs in United States
cer-icon
Apply on Employer Site
company-logo

TRUMPF · 1 day ago

Software Support Engineer

positionChicago, IL
timeFull-time
remoteOnsite
seniorityMid Level

TRUMPF is a family-run, high-tech company seeking a Software Support Engineer to join their software group focusing on Industry 4.0 solutions. The role involves supporting customers with CAD CAM MES programming software, implementing updates, and providing training at customer sites, with some travel required.

BankingMachinery ManufacturingManufacturing
check
H1B Sponsor Likelynote

Responsibilities

Support customers in Metamation and TRUMPF FLUX sheet metal programming software
Implement & update software solutions at customer sites and provide customer training
Assess process value chain and adapt TRUMPF / Metamation software to customer needs
Support customers with questions and troubleshooting over phone, web & email
Provide software support for in house production at TRUMPF smart factory
Serve as key contact & manage customer projects
Travel for projects in USA, Canada and Mexico

Qualification

CAD/CAM programmingTRUMPF softwareMetamation softwareProject ManagementCustomer serviceCommunication skillsTeamwork

Required

Experience with CAD/CAM programming software for machine tools
Experience in TRUMPF & Metamation software products
Thorough experience in Project Management
Excellent communication skills, as well as telephone etiquette
Ability to communicate patiently and diplomatically is mandatory
Must have a professional customer service attitude
Ability to work both independently and in a team environment

Company

TRUMPF

twittertwittertwitter
Glassdoor3.8
company-logo
TRUMPF provides manufacturing solutions in the fields of machine tools, laser technology, and electronics.
dateFounded in 1923
location
Ditzingen, Baden-Wurttemberg, DEU
people-size10001+ employees
web-link
https://www.trumpf.com/de_DE/

H1B Sponsorship

TRUMPF has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (5)
2022 (4)
2021 (7)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$57.06M
Key Investors
European Investment Bank
2022-02-10Debt Financing· $57.06M

Recent News

EIN Presswire
Double Station Laser Cutting Machine Market Set to Nearly Double by 2034, Driven by Automation & Precision Manufacturing
2026-01-22
EIN Presswire
High-Speed Laser Notching & Slitting Machine Market to Reach USD 1.2 Billion by 2034
2026-01-22
Business Wire
9.4 Million in Savings: TRUMPF and JAGGAER Report Results
2026-01-15
Company data provided by crunchbase