Klaviyo · 15 hours ago
Manager, Large Enterprise Solutions Architecture
Boston, MA
Full-time
Onsite
Senior Level, Lead/Staff
$176K/yr - $264K/yr
10+ years expKlaviyo is a company that empowers creators to own their destiny by making first-party data accessible and actionable. They are seeking a Manager for Large Enterprise Solutions Architecture to lead a team of experienced Solutions Engineers, focusing on complex technical deals and developing strategic relationships with C-level executives.
AdvertisingAnalyticsE-CommerceMarketing AutomationSoftware
Responsibilities
Jump into strategic Large Enterprise opportunities ($500K+ ACV) where technical strategy will make or break the deal
Coach your team to build technical win plans using MEDDPICC & Command of Sale methodology - driving discovery, qualification, differentiation, and technical close strategies
Guide solution architecture across customer data platforms, B2C marketing orchestration, AI/ML use cases, analytics, and e-commerce/retail solutions
Navigate multi-stakeholder technical evaluations with competing priorities, compliance requirements, and integration complexity
Develop your team's ability to engage VPs and C-level technical stakeholders (CTO, CDO, CMO) as trusted advisors
Coach SEs on executive-level engagement - connecting our platform to strategic imperatives, not features to requirements
Partner with R&D on product feedback loops, competitive positioning, and technical escalations
Create the air cover and access that accelerates deal velocity
Demonstrate clear communication, technical depth, and bias for action
Show them how to code-switch: technical depth with engineers, business value with executives
Live the importance of preparation, follow-through, and keeping commitments
Conduct weekly 1:1s focused on deal strategy and career development, not status updates
Provide daily coaching through deal reviews and strategic guidance on active opportunities
Push senior practitioners (20+ years each) on strategic thinking, executive presence, and influencing without authority
Design onboarding that accelerates ramp-up and translates individual expertise into team capabilities
Manage performance proactively: address gaps early with constructive feedback, navigate difficult conversations at all levels
Identify patterns in successful deals and design scalable processes
Build technical qualification frameworks, win plan templates, POC playbooks that balance agility with repeatability
Root cause wins AND losses to understand what works and how to replicate it
Analytically evaluate team performance: deal coverage, win rates, technical close effectiveness, cycle time
Diagnose system issues (losing on integrations? competitive positioning? executive access?) and optimize resource allocation
Screen candidates for core SE competencies, maintain high hiring bar, and build your talent network
Partner with Large Enterprise sales on account strategy, Product/Engineering on roadmap priorities, Customer Success on handoffs, and Marketing on customer evidence
Keep team apprised of organizational initiatives and translate them into action
Share feedback with senior leadership, drive team engagement, and balance competing demands through strong prioritization
Qualification
Required
10+ years in presales/solutions engineering with 3+ years managing SE teams
Track record coaching experienced ICs, scaling teams/processes, and strong people leadership (hiring, performance management, difficult conversations)
Deep credibility in Large Enterprise deals ($500K+ ACV) with complex, multi-stakeholder evaluations
Domain expertise in 2+ of: customer data platforms, marketing technology, AI/ML, analytics, e-commerce/retail
Technical depth to guide teams through advanced engagements and earn trust with technical executives
Fluency in Command of Sale (strongly preferred), Challenger, MEDDPICC, or similar
Track record building technical win plans and navigating complex evaluations with competing priorities
Ability to influence VP/C-level technical executives and build trusted advisor relationships
Excellent verbal and written communication; can alter delivery based on audience
Active listening with empathy while commanding accountability
Comfortable with difficult conversations at all levels; high emotional intelligence and judgment
Preferred
You think in systems: See patterns, scale what works, build processes that create leverage not bureaucracy, and ask 'how do we make this repeatable?'
You have excellent judgment: Balance priorities, know when to go deep/escalate/say no, make sound decisions under ambiguity
You're a talent magnet: High-slope people want to work for you, you hire well and develop people who outgrow roles
You code-switch effortlessly: Technical depth with engineers, business value with executives, coaching with your team - comfortable in details and at 30,000 feet
You're a culture carrier: Embody Klaviyo values, believe simple things should be easy and hard things possible, problem-solver and builder at heart
You stay hands-on without being a hero: Jump in when needed but don't steal opportunities, coach through doing but know when to step back
Benefits
Generous benefits
Company
Klaviyo
Klaviyo is an automation and email platform designed to help grow businesses.
1001-5000 employees
H1B Sponsorship
Klaviyo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (29)
2023 (24)
2022 (27)
2021 (21)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$1.35BKey Investors
ShopifySands Capital VenturesAccel
2025-08-13Post Ipo Secondary· $195.06M
2025-05-14Post Ipo Secondary· $372.95M
2023-09-20IPO
Leadership Team
Andrew Bialecki
CEO
Ed Hallen
Co-Founder, Chief Strategy Officer, Board Member
Recent News
Investing.com
2026-01-03
2025-12-17
Company data provided by crunchbase