Pritchard Companies · 18 hours ago
Fleet Support Services Manager
Clear Lake, IA
Full-time
Onsite
Senior Level
5+ years expPritchard Companies is a family-owned business providing fleet and leasing solutions nationwide. They are seeking a Fleet Support Services Manager responsible for overseeing support operations, ensuring operational excellence, compliance, and driving continuous improvement while fostering a collaborative culture.
Auto InsuranceAutomotiveSales
Responsibilities
Lead, train, and supervise support services team; assign workloads and ensure accuracy and productivity
Oversee day-to-day workflow while fostering accountability and a collaborative culture
Conduct performance evaluations, coach team members, and manage disciplinary actions in alignment with company policy
Establish best practices, document processes, and periodically evaluate and revise to achieve best business and customer outcomes
Partner with vendors, service providers, and internal stakeholders to ensure high-quality fleet services
Assist in development and management departmental budgets
Monitor KPIs, generate performance reports, and present insights to senior leadership
Drive cost-control measures and operational efficiencies that align with company growth goals
Ensure compliance with DOT, OSHA, and other federal, state, and local regulations
Maintain accurate fleet records, licensing, and regulatory documentation
Leverage technology solutions such as telematics and fleet tracking systems
Collaborate with leasing and sales teams to align fleet availability with customer demand
Identify and apply industry best practices to strengthen operations and customer service
Additional duties as assigned
Qualification
Required
High School diploma or GED equivalent required
Minimum 5 years' experience in fleet or related support operations, with at least 2 years in a supervisory role
Knowledge of fleet operations, tax, title, and licensing processes, logistics, and compliance regulations
Valid driver's license with a clean driving record
Preferred
Bachelor's degree in Business, Logistics, Supply Chain, or related field preferred
Company
Pritchard Companies
Pritchard Companies is an automotive firm that sells a wide range of pre-owned new and used cars along with financing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Perry Glassgow
Chief Financial Officer
Terry Wisner
Chief Financial Officer
Company data provided by crunchbase