Hayes Locums · 13 hours ago
Travel Coordinator
Hayes Locums is a growing organization that specializes in travel coordination for healthcare professionals. The Travel Coordinator is responsible for managing travel reservations and ensuring a high standard of customer service while navigating complex logistical challenges and time-sensitive requests.
Responsibilities
Collaborate with Assignment Coordinators and Sales Consultants to arrange accurate, efficient, and professional business travel, including air, lodging, rental cars, and ground transportation—with a strong focus on delivering a best‑in‑class customer experience
Review, process, and confirm travel requests submitted via CRM with exceptional accuracy and attention to detail
Monitor travelers’ trips in real time and proactively adjust as needed due to weather disruptions, airline irregularities, schedule changes, or other operational matters—ensuring travelers feel supported and informed every step of the way
Prepare and send credit card authorizations as needed
Manage vendor contracts, including oversight of renewals, compliance, and service‑level standards, ensuring vendors meet Hayes Locums' high expectations for service quality
Coordinate with the Accounting Department to ensure all travel expenses are properly documented, recorded, and billed to the appropriate party
Demonstrate a service‑first mindset in all interactions, maintaining calm professionalism under pressure and ensuring every travel partner and internal team member receives elevated, responsive, and thoughtful support
Qualification
Required
Bachelor's degree or equivalent experience in lieu of education
Minimum of 2 years of experience in a professional office setting, preferably in travel or hospitality customer service
Excellent verbal and written communication skills, with the ability to communicate with clarity, professionalism, and a customer‑centric tone
Exceptional attention to detail and a high level of accuracy in all work
Strong customer service orientation with a demonstrated ability to provide exceptional, high‑touch service, manage multiple competing priorities, and remain calm and solution‑focused under tight deadlines
Strong team player with the ability to collaborate effectively across departments
Demonstrated process-driven approach and time management skills
Must be authorized to work in the United States without current or future sponsorship requirements
Preferred
1–3 years of experience using native Sabre is highly preferred
Company
Hayes Locums
HAYES LOCUMS is a staffing and recruiting company offering locum tenens and permanent placement services.
Funding
Current Stage
Growth StageRecent News
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