DaVita Kidney Care · 3 hours ago
Alerts Representative, Customer Support (Lab)
DeLand, FL
Full-time
Onsite
New Grad, Entry Level
0+ years expDaVita Kidney Care is a leading provider of kidney care services, and they are seeking an Alerts Representative for their Customer Support Lab. The role involves reporting alerts to facilities or physicians, maintaining quality adherence, and building productive working relationships.
Health CareHospitalMedicalNutrition
Responsibilities
Responds professionally and knowledgably to outbound calls
Monitors alert volume and respond accordingly
Consults with Supervisor, Manager or designee regarding questionable results when appropriate
Follows established procedure for reporting urgent results (alert values)
Adhere to call documentation policy
Demonstrate ability to successfully or efficiently navigate through systems by passing competency tests
Reports events or deviations from standard laboratory procedures to supervisor, manager or designee
Qualification
Required
Must have high school diploma or equivalent
Basic computer skills with proficiency in Microsoft Office required
0-2 years experience preferred
Preferred
Prior customer service or hospitality experience preferred
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.
Company
DaVita Kidney Care
DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD).
10001+ employees
H1B Sponsorship
DaVita Kidney Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (79)
2024 (53)
2023 (81)
2022 (74)
2021 (54)
2020 (66)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2025-05-20Post Ipo Debt· $750M
2024-08-08Post Ipo Debt· $1B
2021-02-24Post Ipo Debt· $750M
Leadership Team
Javier Rodriguez
CEO
Joel Ackerman
Chief Financial Officer
Recent News
EIN Presswire
2025-12-16
2025-12-11
2025-12-11
Company data provided by crunchbase