N Street Village · 13 hours ago
On Call - Program Associate ( Various Locations)
N Street Village is the largest provider of services for women experiencing homelessness in Washington, DC. They are seeking On-Call Program Associates to support clients across multiple locations, providing essential care and maintaining a safe environment.
Addiction TreatmentAssociationHealth Care
Responsibilities
Build supportive, trusting relationships with residents
Assist with care coordination, referrals, and basic service needs
Support case plan implementation and document services in HMIS/OCTO
Help de‑escalate crises and respond to immediate client needs
Enforce program rules and maintain a safe community environment
Complete incident reports and intake paperwork
Conduct room and locker checks for cleanliness and safety
Perform random drug screenings per program rules
Maintain medication logs and assist residents with medication tracking
Represent the program when supervisors are unavailable
Participate in meetings, training, and quality improvement activities
Collaborate with internal and external partners
Uphold N Street Village’s mission, values, and client‑centered approach
Work at any of our 7 DC locations as assigned
Qualification
Required
Bachelor's degree + 1 year social services experience OR HS Diploma/GED + 2 years direct social service experience OR HS Diploma/GED + 5 years general work experience
Strong interpersonal and communication skills
Comfort working with diverse populations
Calm and confident crisis‑management abilities
A compassionate, trauma‑informed approach
Strong organizational skills and attention to detail
The ability to work independently
Flexibility to cover varied shifts as needed
Preferred
Working with vulnerable or homeless populations
Supporting individuals with mental health or substance use challenges
Familiarity with DC's HMIS
Cultural competence and a commitment to inclusivity
Basic computer skills (Microsoft Office, data entry)
Company
N Street Village
Provides services for homeless women including a day center, night shelter, wellness center, addiction recovery programs