Intelliswift - An LTTS Company · 5 hours ago
Line Support Technician
Timmonsville, SC
Contract
Onsite
Entry Level
1+ years expIntelliswift - An LTTS Company is seeking a Line Support Technician responsible for maintaining the stability of Tier I Line Applications and equipment. The role involves providing support for plant floor clients and end-users, diagnosing issues, and ensuring the smooth operation of critical computer systems.
Big DataBusiness IntelligenceCloud ManagementEnterprise SoftwareInformation Technology
Hiring Manager
Basant Sharma
Responsibilities
Plant floor client and end-user desktop, application, and network support for all Tier 1 computer systems
Interaction with plant floor users and clients (in order to understand production line processes and customers)
Support projects such as technology upgrades/implementations of Tier 1 computer systems
Review, understand and react to various monitoring systems for Tier 1 computer systems
Qualification
Required
Completed post-secondary education in Computer Science or equivalent related experience
1-3 years of experience Level 1
Experience supporting computer applications and end-user computing devices
Experience supporting Windows 7/10, Active Directory, LAN/Networking
Experience using MS-Office, and problem ticketing applications
Experience executing processes on an AIX/UNIX environment
Experience managing 2nd level support calls (Level 1)
Experience managing 3rd level support calls (Level 2)
Demonstrated hardware troubleshooting for printers, scan guns, desktop PCs/laptops, handheld devices
Ability to follow and document processes
Ability to adapt/learn in a changing environment
Experience with general IT processes and development methodologies
Solid analysis, proven problem solving and decision-making skills
Good time management and prioritization skills
Strong communication skills both verbal and written
Preferred
Preferred general functional knowledge of GALC/ALC systems and associated business processes/systems
Company
Intelliswift - An LTTS Company
''Intelliswift, an LTTS Company, delivers world-class Digital Product Engineering, Data Management, Analytics & AI, and Digital Ent Solutions
1001-5000 employees
H1B Sponsorship
Intelliswift - An LTTS Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (35)
2023 (44)
2022 (27)
2021 (38)
2020 (37)
Funding
Current Stage
Late StageTotal Funding
unknown2024-11-11Acquired
Leadership Team
Pat Patel
Founder & Executive Chairman
Recent News
Business Standard India
2024-11-12
2024-04-08
Company data provided by crunchbase