RSM US LLP · 18 hours ago
Billing Lead
RSM US LLP is a leading provider of professional services to the middle market globally, empowering clients and employees to realize their full potential. The Billing Lead will manage the day-to-day billing process, ensuring compliance with standard practices, resolving complex billing issues, and driving performance and development within the team.
AccountingConsultingFinancial Services
Responsibilities
Manage the day-to-day billing process for respective team line of business focus area(s) ensuring billing goals are achieved
Responsible for coordinating and organizing schedules, processes, and procedures for the timely billing of the firm’s services
Responsible for the teams’ day-to-day task management, performance, and driving accountability toward key performance indicators
Meet with team members, ensuring compliance to standard billing practices, resolving complex billing issues/questions, and education of primary billers and functional leads
Understand and be able to articulate the impact/effects of all financial concepts related to billing as well as impact to the firms standardized reporting
Independently investigates complex billing issues and processes invoice adjustments to ensure invoice and margin accuracy
In collaboration with the Billing Manager, cultivate seamless and highly effective working relationships, interoperability, and lines of communication with the Firm’s applicable Primary Billers and Functional Leads, and finance peers
Supervisory duties include connecting with team members regularly, driving performance and ongoing development of skills
Ongoing performance management (goal setting, feedback, performance assessment)
Skills development (experience, exposure, education) - Supports employees with the development of knowledge, skills, and abilities by working to help gain exposure through on-the-job experiences, alignment of work, learning opportunities and connectivity to others
Utilization/productivity – works with employee to monitor personal metrics, help align to LOB and firm expectations and monitors for issues or gaps
Long-term career coaching and development
Qualification
Required
Associate's degree with a finance operations, accounting or equivalent experience - Required
Strong Microsoft Office skills - Required
Ability to learn, implement and train others – Required
Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists – Required
Ability to work effectively with all levels of employees including senior leadership – Required
Ability to work autonomously and as a team leader – Required
Strong problem solving and analysis skills – Required
Strong organization, prioritization, and time management skills – Required
4-6 years' experience - Required
Prior professional billing experience - Required
Ability to supervise, direct and review the results of projects or assignments - Required
Demonstrated success in influencing and engaging stakeholders, building collaborative relationships while managing conflicting priorities – Required
Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business process improvement, and serve as a model of change – Required
Strong communication skills. Able to communicate effectively with people at all levels of the firm – Required
Able to motivate, inspire and develop individuals and teams to collaborate and deliver to their highest potential - Required
Preferred
Bachelor's degree - Preferred
Professional services experience - Preferred
Benefits
Flexibility in your schedule
Discretionary bonus based on firm and individual performance
Company
RSM US LLP
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Funding
Current Stage
Late StageLeadership Team
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