Cape Abilities · 1 day ago
Assistant Residential Director
Hyannis, MA
Full-time
Onsite
Mid, Senior Level
$65K/yr - $80K/yr
6+ years expCape Abilities is focused on providing support and care for individuals in residential settings, and they are seeking an Assistant Residential Director to oversee the operations of multiple group homes. The role involves managing staff, ensuring compliance with regulations, and fostering a supportive environment for individuals served.
Non ProfitSocialWellness
Responsibilities
Perform and understand job functions of all direct reports
Ensure each Program Manager and DSP is trained to act according to defined procedures in the event of a medical or environmental emergency
Plan and assign work to the residential team to ensure completion of tasks and responsibilities related to the delivery of supports and services for each Individual. Provide Direct Care as needed
Ensure the residential team is offering the highest quality of support to Individuals with an emphasis on personal growth, health and safety, and inclusion. Champion Person-Centered Values
Maintain ongoing professional and pro-active communication with each Individual’s family and support team. Plan and facilitate ad hoc meetings as needs arise
Assure all aspects of Individual’s Individual Support Plan (ISP) and Behavior Support Plan (BSP) are implemented as written. Assure each DSP understands goal implementation and achievement
Ensure consistent community activities which serve to foster independence through natural supports, social networks, and community membership. Champion the Inclusion Revolution
The ADR is responsible to ensure safety of each Individual in accordance with established ratios; to ensure one CPR certified staff, one safety care trained staff, and one MAP certified staff on shift at all times. If certified staff are not available, ADR or PM may need to work that shift until compliance is resumed
Serve as mandated reporter for suspected abuse and/or neglect to Disabled Persons Protection Commission (DPPC) or Elder Abuse Hotline, as appropriate
Safeguard the Human Rights, Dignity, Independence, Individuality, and Privacy of each Individual
Safeguard the property of each Individual and ensure their belongings are maintained in good repair
Ensure each Individual and their guardian is aware of Cape Abilities Complaint Resolution System
Schedule and document consistent 1:1 meetings with Individuals to ensure satisfaction of service
Provide emotional support to Individuals as needed
Model and enforce the principles of Positive Behavior Support (PBS). Praise; Compliment; Kudos
Ensure all team members haverequired information, support, and certifications to successfully do their jobs. Ensure each assigned staff (and relief staff) is appropriately orientated to the program and to Individual’s specific needs. A signed Orientation packet must be placed in employee’s file 30 days after hire and available upon request
Plan and lead team meetings. Team meetings are mandatory and held at a minimum of once a month. Provide meeting minutes and disseminate accordingly
Provide ongoing supervision, training and professional development of assigned staff. Supervision is mandatory and held at a minimum of quarterly focusing on employee’s annual goals, job responsibilities, and the mission and values of Cape Abilities. Provide documentation upon request
Create and maintain a staff schedule. Complete payroll for assigned staff. Approve and justify OT
Actively participate and encourage participation in agency special events and fund raising activities
Interview and hire prospective employees in conjunction with Individuals and their guardians
Complete required hiring documentation, working closely with HR to fill opened positions
Complete HR forms as necessary including Change of Status and New Hire Requisition forms
In coordination with Supervisor and Human Resources, provide progressive discipline as needed
Monitor trainings and ensure staff are in compliance at all times. Ensure team members have certifications, ensure proof of certifications are present in the program at all times
Perform yearly evaluations on all assigned staff in a timely and thoughtful manner
Ensure assigned staff function in accordance with Cape Abilities and state and federal policies
Recognize exceptional performance throughout the year, preparing for annual performance awards
Identify program areas of need and address promptly, seek assistance as needed
Responsible for program budget management including petty cash, gas cards, and grocery cards
Ensure the integrity of Individual’s funds. The PM is ultimately responsible to ensure Financial Transaction Records (FTRs) balance to the penny. If funds are short, the responsibility to rectify those funds belong to the PM. Ensure Individual’s expenditures are documented, tracked, and used for purposes that directly benefit the Individual. Ensure money management policy is followed by all
Work directly with Clinical team in the development of BSPs. Ensure all staff (including Relief staff) are trained to properly implement the plan. Ensure documentation is consistently maintained. Relay all relevant changes in Individual’s behavior to clinical team. Ensure Medication Treatment Plans are in written format with required components
Ensure all aspects of individual’s Medical and Therapeutic Needs are met. Ensure doctor’s orders, treatment protocols, and special diets are implemented. Ensure Executive 509 Nutritional Guidelines are enforced. Maintain communication with nursing and relay any changes in Individual’s medical status. Responsible for medications, storage, records, and MAP certified staff maintaining certification. This includes follow-up on medication errors with re-training, counseling, or disciplinary action as indicated per MAP policy
Prepares and forwards all required ISP paperwork and reporting documents according to established routing procedures and time requirements
Develop Goals for each Individual in conjunction with skill assessment and the Individual’s desires
Participate in Cape Abilities Human Rights Committee (HRC) as requested. Ensure staff (and guardians when applicable) are trained on Restrictive Devices that are in place at the program. Ensure a written rationale for restrictive device(s) is signed and filed accordingly
Oversee vehicle and physical plant maintenance by reporting issues promptly, arranging for needed repairs, and handing in agency reports according to established routing procedures and timeframes
The PM is responsible for accurate and updated Emergency Fact Sheets and Safety Plans for each individual and each site
Maintain preparedness for internal and external audits. The PM will work closely with the Quality Team to ensure the program is inspection ready at all times
Ensures all equipment is maintained such as hand rails, ramps, as well as electrical equipment
Ensure fire drills are completed quarterly, maintains fire safety records. Ensure safe water temperature at all times (110 to 120). Ensure smoke and carbon monoxide detectors are operational
Responds timely to correspondence including email and phone calls to ensure service excellence
Act as first point of contact and maintain consistent open lines of communication and a positive rapport with guardians, day-program personnel, funding representatives, and the greater community
Complete state and agency documentation accurately and thoroughly including fiscal, personnel, and programmatic paperwork according to established routing procedures and deadlines
Serve as the primary liaison with the Massachusetts Rehabilitation Commission (MRC), State Head Injury Program (ABI), and the Department of Developmental Services (DDS)
Develop systems of communication for staff including regularly scheduled staff meetings, communication logs, and essential postings. Implement and utilize CareOff
Review and interpret all relevant regulations, policies, and procedures to DSP team
Coordinate care and services with internal and external Day Programs
Review and finalizes Incident Reports (IRs), restraint reports, Medication Occurrence Reports (MORs) in HISIS in a timely and accurate manner
Consistently and thoroughly maintain Case Files in accordance with DDS/MRC/ABI standards
Ensure assigned programs are compliant with standards set forth by the Commission on Accreditation of Rehabilitation Facilities (CARF)
On-call responsibilities as assigned to provide staff support, guidance and direction when needed. May require shift coverage in emergency situations
Ensure agency phone is on during business hours and when assigned to be on call
Support Quality Manager and Program Director in on-going management and training activities, policy development and implementation, and other duties as assigned
Enhance and promote Cape Abilities’ strategic initiatives and organizational mission and values through positive promotion and representation
Qualification
Required
Six years prior experience in residential settings including 3 years residential management preferred
Thorough Knowledge of and consistent adherence to DDS Licensure Indicators
Proven ability to maintain professional boundaries at all times and in all settings
Ability to work successfully, both independently and in a team environment
Possess high level computer skills; electronic records; written and verbal communication
Proven ability to excel in all functions and competencies of a Direct Care Professional
Demonstrated ability to lead others in a residential setting and respond to emergencies accordingly
Demonstrated ability to provide excellent written and verbal communication and reporting skills
Actions should reflect judgment that would not jeopardize the health and safety of others
Ability to maintain effective time management skills, follow instructions, and manage priorities
Ability to enforce and implement Policies, Procedures, Standards and Administrative Decisions
Ability to establish professional rapport with individuals, families, co-workers, and service providers
Travel may be necessary in personal vehicle if agency vehicle is not available
Physical ability to provide hands-on personal care, including lifting and transferring individuals
Physical ability sufficient to intervene in instances of extreme behavior that might jeopardize the safety of individuals supported and staff members
Ability to work a flexible schedule as needed to meet the needs of the individuals and/or the program including overtime and all shifts at assigned programs as well as other programs that may be in need. Schedule will include evenings, and some weekends and holidays
A qualifying criminal background check, driving record and a valid driver's license are required
Successful completion and maintenance of all state and agency mandated trainings including: Human Rights, Fire Safety, Nutrition, Vital Signs/Symptoms, Workplace Safety, Sexual Harassment, First Aid/CPR, Safety Care, MAP certification. Additional trainings asked of you
Company
Cape Abilities
Cape Abilities is a nonprofit organization that provides counseling, education and employment supports to individuals with disabilities.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Thomas (Thom) Maul
Chief Financial Officer
Kathy Hansen
Chief People Officer
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