Selective Insurance · 6 hours ago
GL Claims Specialist-Remote
United States
Full-time
Remote
Mid Level
3+ years expSelective Insurance is a midsized U.S. domestic property and casualty insurance company with nearly 100 years of strong financial performance. They are seeking a GL Claims Specialist to handle non-litigated and lower-level litigated general liability claims, ensuring compliance with company policies and exceptional performance standards.
FinanceFinancial ServicesInsurance
Responsibilities
Investigate coverage and liability of claims through telephone, automated correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses, and others having pertinent information. Issue applicable coverage letters
Analyze information in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Assign medical or other experts to case and arrange for medical examinations when necessary
Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents on claim resolution
Evaluate, negotiate, and resolve claims within delegated authority. Handle general liability and auto liability files from start to finish. Assign appropriate counsel if needed to defend a claim
Update claims system on a continual basis to accurately reflect status of each assigned file and to initiate percentage of negligence on the part of the insured to determine "chargeability"
Receive and approve expenses incurred to investigate, process, and handle a claim
Close claim by issuing check or denial and securing appropriate releases. Prepare check requisitions for all loss and expense payments
Explore contribution on all claims assigned
Prepare for and participate in claims review and settlement conferences
Analyze information, including depositions, expert reports, attorney evaluations, and medical reports, gained from discovery during litigation in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence. Assign medical or other experts to case and arrange for medical examinations
Qualification
Required
Effective verbal and written communication skills: Must demonstrate excellent communication skills through previous roles or certifications in communication
Strong time management and organizational skills: Proven ability to manage multiple claims simultaneously with documented success in meeting deadlines
Negotiation and claim disposition skills with proven problem-solving ability: Must have a track record of successful negotiations and claim resolutions, supported by specific examples or metrics
Strong judgment and decision-making skills: Demonstrated ability to make sound decisions in high-pressure situations, with examples of past decisions and their outcomes
Self-starter with ability to work independently: Must have experience working remotely or independently, with minimal supervision
Moderate proficiency with standard business-related software: Proficiency in claims management and business software (e.g., Microsoft Office Suite) is required
Minimum of 3 years of prior Commercial General Liability claims experience with a primary insurance carrier: Experience must include handling a significant volume of claims independently
Strong knowledge of insurance policies, procedures, and regulations: Must demonstrate in-depth knowledge through certifications (e.g., CPCU, AIC) or extensive work experience
Demonstrated ability to analyze complex coverage issues: Must provide examples of complex coverage issues handled and the resolutions achieved
Preferred
Experience handling GL Claims in the Western jurisdictions
College degree preferred: A degree in Business, Insurance, Risk Management, or a related field is highly preferred
Industry training/designations preferred: Designations such as CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or similar are preferred
Experience with Professional Liability claims is a plus but not required
Litigation experience is a plus but not required
Benefits
Comprehensive health care plans
Retirement savings plan with company match
Discounted Employee Stock Purchase Program
Tuition assistance and reimbursement programs
20 days of paid time off
Company
Selective Insurance
At Selective, we maintain a commitment to provide unique insurance solutions that help keep the families and businesses of our communities protected.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$400M2025-02-25Post Ipo Debt· $400M
1978-01-13IPO
Leadership Team
John Marchioni
President and CEO
Patrick S. Brennan
Chief Financial Officer
Recent News
2025-12-09
2025-11-11
Company data provided by crunchbase