Comstock Companies · 11 hours ago
IT Coordinator
Reston, VA
Full-time
Onsite
Entry Level
1+ years expComstock Companies is a growing technology firm looking for an IT Coordinator to support their internal team. The role involves providing technical support, troubleshooting issues, managing support tickets, and administering business applications.
ConstructionConsultingReal Estate
Responsibilities
Provide excellent customer service to Comstock’s team members
Able to troubleshoot hardware, software, and network problems
Open, track, and close trouble tickets; ensure problem ownership and promote end-user satisfaction
Set up and configure end user systems including PC’s, phones, printers, monitors, etc
Support and assist with online meetings/conference calls utilizing MS Teams, Zoom, GoToMeeting, etc
Administer online applications, such as Yardi, and act as the liaison between the end-user and the vendor
Support the business to optimize processes and systems
Assist the information technology and computer systems
Ensure security of data, network access and backup systems
Assist with identifying problematic areas and implementing strategic solutions in time
Assist in documenting new and existing IT processes and procedures
Act in alignment with user needs and system functionality to contribute to organizational policy
Preserve assets, information security, and control structures
Perform other duties as assigned
Qualification
Required
BA in Computer Science, MIS, or similar field preferred
A+ or Microsoft Certification preferred
Minimum of 1 year of experience in IT
Hands-on experience with computer networks, network administration and network device installation
Experience with Microsoft Office 365 applications and the ability to learn new software programs quickly
Excellent knowledge of technical management, information analysis, and computer hardware/software systems
Demonstrated knowledge of Windows/Mac environments, installations, and configuration
iOS/Android support and configuration experience
Must be highly credible and trustworthy, and operate with high degree of integrity
Must hold oneself and others accountable and strive for a high level of excellence
Must have a positive, can-do attitude and be able to fuel growth and innovation
Must be customer-focused and results-oriented
Must want to continuously learn and develop
Exceptional oral and written communication, active listening, and organizational skills
Ability to establish strong working relationships with others in team setting
Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
Self-directed and able to work independently, with minimal supervision
Preferred
Experience in the property management industry preferred
Working knowledge of Yardi software preferred
MS Azure experience preferred
Crestron experience a plus
Benefits
Competitive Salary with Bonus Potential
Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance
Opportunities for Advancement within our expanding portfolio
Annual Professional Development Funds to fuel your growth
Housing Discount
Commuter Benefits
Free Parking and EV charging
Parental Leave Program
Enjoy a Friendly Work Environment that values collaboration
Company
Comstock Companies
Comstock is a real estate company that provides management services to lenders, owners and municipalities with interests in real estate.
201-500 employees
H1B Sponsorship
Comstock Companies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Christopher Clemente
CEO
Recent News
Washington Business Journal
2025-01-14
Company data provided by crunchbase