ABI Document Support Services · 18 hours ago
Collections Clerk
Tampa, FL
Full-time
Onsite
Entry Level
$22/hr - $25/hr
2+ years expABI Document Support Services is seeking a Collections Clerk to join their team onsite. The role involves conducting systematic reviews of aging accounts and ensuring timely receipt of payments while adhering to company policies and state and federal guidelines.
Financial Services
Responsibilities
Conduct systematic review of all aging accounts over 30 days and contacts clients regarding the collection of outstanding accounts
Print and mail current and/or past due invoices as needed
Contact clients to resolve any invoice problems or discrepancies and if necessary, make additional contact with clients for the collection of outstanding invoices
Research and respond to inquiries regarding payment issues and invoices
Maintain files on all billing and accounting information
Report any unresolved disputes with customers to management for resolution
Prepare and provide various information as requested for audits
Ensure the confidentiality and security of all financial files
Perform a variety of clerical duties including, but not limited to, answering telephone inquiries, taking messages, filing, scanning and photocopying
Qualification
Required
High school diploma or equivalent required
A minimum of two years of experience in accounts receivable and/or collections required
Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages
Must be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet
Ability to follow instructions and respond to managements' directions accurately
Must demonstrate a high level of accuracy in preparing and entering financial information and look for ways to improve and promote quality and monitors own work to ensure quality is met
Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
Must be able to work independently, prioritize work activities and use time efficiently
Must be able to maintain confidentiality
Must be able to stay focused and concentrate under normal or heavy distractions and be able to work well under pressure and or strict deadlines
Must be able to demonstrate and promote a positive team-oriented environment
Ability to manage change, delays, or unexpected events appropriately
Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time
Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar
Ability to respond appropriately and professionally to all inquiries or complaints from customers, regulatory agencies, upper management, and/or members of the business community
Benefits
Medical
Vision
Dental
Paid time off
401k
Company
ABI Document Support Services
ABI is a national provider of record retrieval, document management and electronic summary services to the property and casualty insurance.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2016-01-13Acquired
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