Ricoh USA, Inc. · 8 hours ago
Account Sales Manager
Exton, PA
Full-time
Onsite
Mid Level
3+ years expRicoh USA, Inc. is an integrated solutions provider and partner that connects people and technology. The Account Sales Manager is responsible for solving critical business challenges, cultivating customer relationships, and driving business development initiatives to align Ricoh solutions with customer goals.
ConsultingDocument PreparationInformation Technology
Responsibilities
Execute strategic business development initiatives
Develop a deep understanding of the customer’s environment
Identify and engage decision‑makers and influencers to generate sales opportunities within new and existing accounts, increasing Ricoh’s market share
Solve critical business challenges, both identified and uncovered through research and consultative questioning
Understand how customers buy—not just what they buy—by focusing on business needs rather than predetermined products or services
Communicate effectively and professionally with internal and external stakeholders
Differentiate Ricoh’s ability to accelerate the customer’s digital transformation through compelling storytelling aligned with Ricoh’s solutions portfolio
Articulate how customer buying decisions impact financial and business outcomes
Develop and confidently deliver executive‑level presentations, both in person and virtually
Qualification
Required
Bachelor's degree or equivalent experience required
Minimum of 3 years of demonstrated business development experience
Foundational knowledge of profit and loss (P&L) components
Ability to research and analyze customer environments to enable strategic business conversations
Proven ability to manage multiple accounts simultaneously while maintaining strong attention to detail
Demonstrated success using collaboration to build influence across stakeholders
Solid understanding of the solution design process
Brings thought leadership to customer engagements
Exceptional verbal and written communication skills
Proven ability to develop and maintain strong professional relationships
Stays current on Ricoh's products and service offerings
Ability to assess customer environments and develop strategies to extend and expand core services across the enterprise
Strong learning agility and adaptability
Ability to navigate customer approval processes effectively while building sponsors and advocates
Approximately 20% travel required, including potential overnight travel
Preferred
Experience in IT and/or software services environments
Understanding of document workflow solutions and processes
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
10001+ employees
H1B Sponsorship
Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Sourabh Jha
Principal Strategist to CEO, Strategic Planning, Analytics and Intelligence
Karen Allman
VP, Technology Portfolio and Partner Management
Recent News
2025-05-06
Company data provided by crunchbase