Application Analyst I - Technology and Media Services jobs in United States
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Genesee Intermediate School District · 1 day ago

Application Analyst I - Technology and Media Services

Genesee Intermediate School District is dedicated to delivering educational programs and services to a diverse student population. They are seeking an Applications Analyst I to provide problem resolution for various applications, maintain end user documentation, and assist in the testing and training of software solutions.

Career PlanningEducationNon Profit

Responsibilities

Implements plans to achieve information technology (IT) goals and objectives for district and local school district staff, using various software products
Implements appropriate security procedures to secure all data following the recommendations of the Technology and Media Services (TMS) Solutions and Security Supervisor in accordance with Genesee Intermediate School District (GISD) policy
Designs end user documentation
Identifies recommendations for software enhancements; performs testing and assists with the implementation of modifications and enhancements
Maintains current knowledge with respect to relevant state-of-the-art technology, equipment and/or systems
Communicates regularly with district representatives to ensure application support objectives are met
Initiates contact with district representative to identify, troubleshoot, and escalate/resolve requests
Recommends equipment and software needs to the Information Systems Support Supervisor, as required for information systems operation
Provides technical assistance and training to district representatives in the use of information systems
Assists district representatives with running/debugging a variety of reports
Manages projects within Information Systems as assigned
Works closely with Application Analysts II and III on software interface solutions
Consistently models Win-Win leadership
Performs other related duties as assigned

Qualification

Information systemsData managementApplication supportTechnical trainingProject managementEffective communicationTeamworkProblem solvingAdaptabilityIntegrity

Required

Ability to learn and support systems necessary to support educational organizations
Ability to troubleshoot resolve data input, storage and/or retrieval problems
Ability to communicate effectively, both orally and in writing
Ability to analyze, interpret and manipulate data; ability to test modifications and enhancements
Ability to communicate and train end users
Ability to interact with staff in a team environment
Ability to provide a range of systems training and/or support activities for users
Knowledge of current technological developments/trends in area of expertise
Capable of working in a fast-paced, dynamic environment
Must be able to adapt to changing priorities and to assimilate new knowledge quickly and effectively in order to incorporate the products and outgrowths of evolving technologies
Strong teamwork, interpersonal communication and problem solving skills
Demonstrated mental/physical ability and stamina for meeting the essential duties of the position
Ability to travel to and from the intermediate school district and the constituent school districts in the service area
Demonstrate honesty, integrity, and professionalism at all times
Punctuality and good attendance are requirements for the position
Ability to work a flexible workday/week, work year, and availability to participate in on-call rotation
Ability to exercise good judgment and make decisions in accordance with board policies and established administrative guidelines

Preferred

Bachelor's degree with major in information systems preferred. Work experience may be considered in lieu of education
Three (3) years of experience in an information systems environment with data management and application support experience preferred
Demonstrated successful application training and data manipulation experience preferred
Demonstrated successful project management experience preferred

Benefits

Health insurance with five different plans
Dental and vision coverage
Life and disability insurance
Voluntary insurance options
Supplemental life program
Sick time
Vacation time
Bereavement days
Holidays
Longevity pay
Flexible spending accounts (FSA) or healthcare savings accounts (HSA)
Retirement savings plans through the State of Michigan Office of Retirement Services (ORS)

Company

Genesee Intermediate School District

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Genesee Intermediate School District is an educational institution that offers career programs and support services.