Channel Enablement - Product, Executive Director jobs in United States
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Chase · 8 hours ago

Channel Enablement - Product, Executive Director

Chase is a leading financial services firm dedicated to helping nearly half of America’s households and small businesses achieve their financial goals. As an Executive Director within the Digital Channels Enablement team, you will lead innovation in product development and manage the entire product lifecycle to enhance customer experiences across digital platforms.

BankingFinancial Services

Responsibilities

Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Owns product performance and is accountable for investing in enhancements to achieve business objectives
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
Develop and execute strategic vision to enhance and scale content management processes
Collaborate with Quad Partners, Line of Businesses (LOBs), and platform owners to support strategic initiatives and optimize page builds
Drive modernization of the public content site by migrating to new technology stacks
Manage cross-functional initiatives, stakeholder communications, and represent the team in leadership forums
Partner with Compliance, Control, Legal, and Risk to ensure regulatory and legal obligations are met

Qualification

Product development life cycleContent management expertiseData analyticsStakeholder managementChange managementStrategic visionMarket researchPrototyping methodsLeadershipTeam mentoring

Required

8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions
Extensive knowledge and user of content management applications such as Adobe Experience Manager
Experience with leading large teams in multiple locations

Preferred

Recognized thought leader within a related field

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.

Funding

Current Stage
Late Stage

Leadership Team

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Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
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Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
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