DXC Technology · 14 hours ago
Program Manager, GTM & Customer Success
USA - TX - ANY CITY
Full-time
Onsite
Senior Level
$96K/yr - $178K/yr
6+ years expDXC Technology is a leading technology services company, and they are seeking a Program Manager to lead cross-functional go-to-market programs for their AI platform. The role involves driving alignment across Marketing, Sales, and Customer Success to ensure successful commercial launch and customer adoption.
AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering
Responsibilities
Lead end-to-end go-to-market program management for the platform, coordinating across Marketing, Sales, Customer Success, and Commercial teams. Develop and maintain detailed program plans, timelines, and resource allocations to ensure on-time delivery of commercial milestones leading to GA launch and beyond as we go-to-market
Coordinate sales enablement programs including training development, collateral creation, demo environment coordination, and sales play execution. Ensure sales teams are equipped with tools, messaging, and support needed to effectively position and sell our platform
Partner with Marketing to plan and execute integrated campaigns, product launches, and demand generation programs. Coordinate content development, event participation, analyst relations, and digital marketing initiatives to drive market awareness and lead generation
Oversee lighthouse customer implementation programs and early adopter engagements. Coordinate onboarding processes, success metrics tracking, case study development, and customer advocacy programs to demonstrate value and drive reference-ability
Establish rigorous documentation standards for all GTM activities. Create and maintain program documentation including launch plans, enablement guides, customer playbooks, ROI models, and executive briefings. Ensure all commercial stakeholders are informed and aligned
Develop and maintain comprehensive schedules tracking GTM milestones, campaign launches, customer implementations, and sales readiness checkpoints. Proactively identify and address potential delays to ensure commercial deadlines are met
Foster strong partnerships across Sales, Marketing, Customer Success, Product, and Finance teams. Facilitate regular sync meetings, resolve cross-team dependencies, and ensure GTM activities align with product roadmap and business objectives
Define and monitor key business metrics including pipeline generation, sales cycle velocity, customer adoption rates, NPS scores, and revenue attainment. Provide data-driven insights to leadership on program effectiveness and areas for optimization
Implement best practices in GTM program management. Gather feedback from Sales, Marketing, and Customer Success teams to refine processes, improve efficiency, and enhance commercial effectiveness
Qualification
Required
Bachelor's degree in business, Marketing, Communications, or related field
6+ years in program or project management with significant focus on GTM, sales enablement, marketing operations, or customer success in B2B technology companies. Track record of successfully launching enterprise software or platform solutions
Deep understanding of B2B sales processes, marketing campaign management, and customer success methodologies. Experience supporting field sales organizations and managing complex, multi-stakeholder commercial initiatives
Exceptional skills in scheduling, documentation, stakeholder management, and cross-functional coordination. Proficiency in program management tools (Asana, JIRA, Confluence, or equivalent)
Outstanding written and verbal communication skills with ability to create compelling executive presentations, sales collateral, and customer-facing materials. Experience translating technical capabilities into business value propositions
Strong interpersonal skills and ability to build consensus among diverse stakeholders in sales, marketing, and customer success functions
Meticulous attention to detail and exceptional organizational skills to manage multiple concurrent GTM initiatives, customer programs, and commercial deadlines
Track record of thriving in fast-paced, deadline-driven environments. Comfortable with ambiguity and able to quickly adjust priorities as business needs evolve
Benefits
Health, dental, and vision insurance coverage
Employee wellness
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off
Company
DXC Technology
DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.
10001+ employees
H1B Sponsorship
DXC Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (78)
2023 (175)
2022 (146)
2021 (123)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$755.01M2025-12-02Post Ipo Debt· $755.01M
2017-04-03IPO
Leadership Team
Raul Fernandez
President and Chief Executive Officer
Kaveri Camire
SVP and Chief Marketing Officer
Recent News
Company data provided by crunchbase