Milly Solutions, Inc. · 15 hours ago
Entry Level Customer Service
Washington, DC
Full-time
Onsite
New Grad, Entry LevelMilly Solutions, Inc. is a marketing and consulting firm dedicated to redefining how businesses engage with clients and partners. The role involves providing exceptional customer support by addressing inquiries and resolving issues promptly, while maintaining a strong focus on delivering excellent customer experiences.
Management Consulting
Hiring Manager
Evone Phongsa
Responsibilities
Providing exceptional customer support by addressing inquiries and resolving issues promptly
Maintaining a strong focus on delivering excellent customer experiences
Ensuring satisfaction and upholding professional communication standards, including phone etiquette and written correspondence
Collaborating with team members to improve service processes and contribute to customer loyalty
Qualification
Required
Strong skills in Customer Support, Customer Service, and delivering a positive Customer Experience
Ability to maintain and ensure high levels of Customer Satisfaction
Proficient in Phone Etiquette and professional communication
Strong problem-solving, active listening, and critical thinking abilities
Ability to work in a team-oriented environment with excellent time management skills
High school diploma or equivalent is required
Preferred
associate's or bachelor's degree is a bonus
Familiarity with CRM systems or basic computer skills
Company
Milly Solutions, Inc.
Milly Solutions, Inc. is a marketing and consulting firm changing the pathways to how businesses interact with clients and partners.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Evone Phongsa
CEO / Executive Director
Company data provided by crunchbase