Student Services Program Coordinator I #2642 (Revised) jobs in United States
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NEOGOV · 2 days ago

Student Services Program Coordinator I #2642 (Revised)

positionCharleston County, SC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$37K/yr - $60K/yr

NEOGOV is associated with Trident Technical College, which is an equal opportunity institution. They are seeking a Student Services Program Coordinator I to provide comprehensive customer service support to students in the Financial Aid and Veterans Assistance Department, assisting with application processes and ensuring timely service delivery.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Assist students in multiple functional areas of the Financial Aid and Veterans Assistance Department
Perform data entry, record keeping, application processing, and related administrative tasks
Communicate effectively with students, applicable family members, advisors, outside agencies, financial aid officers, and veterans certifying officials
Support students in completing applications and maintaining eligibility for financial aid and veterans benefits
Provide training support across all functional areas, including onboarding new staff and supporting updated processes for current staff
Deliver ongoing support to ensure accurate and timely service delivery

Qualification

Bachelor's degreeCustomer serviceData entryRecord keepingEmpathyJudgmentEffective communicationTime managementFast-paced environment

Required

This position requires a bachelor's degree
Applicants MUST complete the online SC State Jobs Employment Application
To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application
Only complete applications are considered
Employment applicants may be subject to a background check
Failure to consent to a background check will remove your application from further consideration
Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA)

Preferred

Ability to establish and maintain effective working relationships with faculty, administrators, staff, students, parents, coworkers, and the general public
Ability to communicate complex and multi-layered information clearly, effectively, and with empathy
Ability to learn, interpret, and follow applicable laws, regulations, policies, and procedures
Ability to work independently with sound judgment to maintain compliance while providing excellent customer service in all internal and external interactions
Ability to manage assigned job duties across both short- and long-term time frames
Ability to work effectively in a fast-paced environment

Benefits

Health and dental insurance
Retirement and savings plan options
Paid vacation and sick leave
Telecommuting and flexible work schedules
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more

Company

NEOGOV

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NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
dateFounded in 1999
location
El Segundo, California, USA
people-size501-1000 employees
web-link
http://www.neogov.com

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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