Securitas Security Services USA, Inc. · 15 hours ago
Senior Regional Program Manager
Seattle, WA, United States
Full-time
Onsite
Senior Level, Lead/Staff
$175K/yr - $185K/yr
10+ years expSecuritas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. The Senior Regional Program Manager serves as the primary Security Advisor for the client, providing strategic direction and leadership for the assigned account, while overseeing profitability and program performance.
Public SafetyRisk ManagementSecurity
Responsibilities
Serves as a key point of contact to ensure the delivery of high-quality customer service for assigned account; engaged in improving and evolving the security program and leadership to assigned account/s
Full P&L ownership; analyzes operational and financial indicators to continuously improve overall performance
Coordinates activity and informs Global Clients Americas Program Director of respective account to provide highest level of service for client; implements programs and initiatives. Evaluates service quality and initiates any necessary communication and/or corrective action in a timely manner
Coordinates and performs Security Risk Reviews of client facilities using industry best practices and client specific assessment tools; implements and manages global safety programs; coordinates with client to support special events or emergency coverage as needed
Ensures branches maintain a consistent focus on high quality customer service; provides guidance and support in the retention of profitable business
Ensures appropriate staffing levels, in collaboration with area management as necessary; ensures scheduling is handled effectively to meet client requirements while controlling labor costs. Builds and facilitates teamwork and partnerships and the implementation of progressive change
Meets regularly with client and Securitas management representatives for account reviews; addresses any actual or potential problems; assists in preparation of RFP responses; provides support during client start-ups and transitions; supports security planning, assessments, and surveys; coordinates review and update of global and local post orders; ensures contract compliance throughout the entire portfolio
Manages in client strategic budget preparation for guard services and security system deployments
Leads the client in the evaluation of global security needs and determines feasibility of delivery of requested or desired service; demonstrates understanding of and ability to operate in global business environment
Develops global service network for client locations and establishes strong relationships with Securitas and with alliance partners; Coordinates, monitors and evaluates global service delivery; develops global best practices; applies GCA model to global service delivery
Innovates to improve current working practices, products, and technologies to provide business opportunities and results; achieves results by setting goals using quality planning, analysis, and decision making; takes initiative to identify current and potential problems and determines the best solution
Qualification
Required
A Bachelor's Degree and at least ten years of management experience, preferably in the security, hospitality, retail, or service industry
Demonstrated competencies in financial management, leadership, and business administration
A strong track record in strategic thinking, operational analysis, and innovative problem-solving
Excellent communication skills, capable of leading diverse teams and managing complex projects
The ability to travel frequently and manage sensitive, confidential information
Strong security and business management experience
In-depth knowledge of security operations and procedures
Excellent planning and organizational skills
Strong financial experience
Ability to interpret, track, and maintain schedules, metrics, and performance indicators
Budget planning and forecasting experience
Capacity to maintain composure and professionalism in unusual circumstances
Adaptability to rapidly changing environments or assignments
Proficiency in computer skills, particularly Microsoft Office and data visualization tools
Strong team collaboration and client-centric mindset
Benefits
Medical, dental, vision, and life insurance
10 accrued vacation days, 4 floating holidays, and 6 sick days
Monthly Parking provided.
Bonus Eligible
Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Company
Securitas Security Services USA, Inc.
Securitas knows Security. It is our only business.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Allan L Cordova
Chief Information Security Officer
Recent News
Company data provided by crunchbase