Hitachi Energy · 21 hours ago
Service Project Manager
Raleigh, North Carolina, United States
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expHitachi Energy is a company that believes in empowering its employees to achieve their best. As a Service Project Manager, you will manage customer support and project management efforts, work closely with Global Execution Centers, and ensure commitments to customers are met while managing multiple projects simultaneously.
EnergyManufacturing
No H1B
Responsibilities
Be a single point of contact for customers for their needs
Takes full ownership of customer-related issues and drives them to completion with internal and external suppliers and team members
Works cohesively with Global Execution Centers to address site issues in a timely and efficient manner
Accessible outside of regular working hours for issue resolution and response
Drives all activities on assigned projects/services and reports to management on status
Manages remote work crews and specialized engineers
Manages multiple projects simultaneously with attention to detail while adhering to Hitachi Energy processes for project execution
Assures Hitachi Energy’s commitments to customers are met, in accordance with the contract
Sets customer expectations to ensure a smooth project including acceptance of project deliveries and timely payment even under challenging circumstances
Utilizes Full Cost Calculation/Model to develop new opportunities while controlling current project costs and cash flows
Engages customers, suppliers, and internal finance to ensure that payments are timely and correct
Participate in the negotiation of project-specific terms and conditions with legal counsel
Reports status/ progress to the customer and others with appropriate detail and raises potential project issues to relevant stakeholders early
Utilizes negotiation skills for scope and change management to actively pursue additional possibilities for increased revenue
Ensures the project follows and complies with company health, safety, and environmental policies
Identifies risks and mitigation alternatives associated with project activities and proactively pursues a decided-upon mitigation approach
Works actively with Supply Chain Management to obtain Coordinates/direct project transportation and logistics
Review the status of critical suppliers’ progress and include it in the overall schedule
Builds wide and effective networks of contacts inside and outside the organization
Gains clear agreement and commitment from others by persuading, convincing, and negotiating; Manages conflict
Qualification
Required
Bachelor's degree in Electrical Engineering or related field
Minimum of 10 years in Project Management, Field Service, Project Engineering, or Customer Support
Proven accomplishments in critical thinking and issue resolution
Strong leadership and interpersonal skills for effective communication and collaboration
Knowledge of Project Management skills such as critical path and risk identification and mitigation
Ability to manage multiple projects simultaneously and deliver quality results
Self-starter with a proactive approach to closing issues and leading teams
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
Benefits
Health Care: medical (PPO, CDHP with HSA HMO), dental, and vision.
Employer-sponsored pension - 401(k) Program with generous company match and contribution
Life/AD&D Insurance
Disability insurance
Life and Family (Legal, pet, auto, home, identity theft, etc.)
Special needs support
Adoption assistance
Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday)
Employee Resource Groups (depending on location)
Tuition reimbursement program
Company
Hitachi Energy
Hitachi Energy is a renewable energy company that provides energy consulting services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$300M2025-03-19Post Ipo Equity· $300M
2020-03-30IPO
Leadership Team
Ron Hunt
CFO Enterprise Software Solutions
Allie Anzelone
Site HR Business Partner
Recent News
Business Standard India
2025-05-17
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