Goodwill of Central Illinois · 9 hours ago
Mission Coach
Peoria, IL
Full-time
Onsite
New Grad, Entry Level
$21.72/hr - $21.72/hrGoodwill of Central Illinois is dedicated to providing holistic support through their Mission Coach Program, which focuses on assisting individuals and families in achieving employment and educational success. The Mission Coach will assess participants' needs, provide coaching, and build community partnerships to enhance support services.
Retail
Responsibilities
Assesses participants to conclude the nature and degree of assistance and refers them to appropriate services
Coaches participants to act on and achieve their long-term educational and employment goals. Conducts one-on-one follow-up with participants to continually monitor efforts and measure progress. Makes recommendations to provide guidance and counseling
Organizes and presents job readiness preparation either one-on-one or in small groups
Stay updated on the latest hiring trends to help participants find valuable career opportunities
Builds and maintains networks with key community partners, including Goodwill staff (community agencies, educational institutions, financial liaisons, and employers) to enhance the menu of wrap-around services provided to participants. Serves as the primary point of contact with community partner organizations to receive and manage client referrals
Creates and manages participant database and files. Generates status reports and makes adjustments as needed. Tracks, documents, and communicates program-specific metrics utilizing multiple reporting systems
Participates in the evaluation and continuous improvement of the Mission Supports Program and ways to create and build upon community partnerships
Other duties as assigned
Qualification
Required
Has worked assisting people with personal development plans that have included education, employment, and/or financial goals that have improved their situation
Maintains and grows a professional network of community resources, health care providers, and others as appropriate to the organization
Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world
Has working knowledge of G Suite and MS Office. Prior Efforts to Outcomes (ETO) knowledge is an additional plus
Takes a strengths-based, client-centered approach to developing relationships at all levels while establishing appropriate boundaries. Adept at delivering feedback that is constructive and unbiased. Creates and maintains a safe environment for open discussions
Evaluates one's own attitudes and actions to recognize successes and areas for self-improvement. Seeks and replies appropriately to feedback. Elicits and considers differing viewpoints when reviewing issues. Models concepts of motivational interviewing, coaching, and reflective practice
Takes initiative without waiting to be directed, does what is asked, and works until the job is completed. Takes ownership of mistakes and learns from them rather than makes excuses
Ability to occasionally work a flexible schedule beyond normal business hours
Is willing to travel to participants' homes, workplaces, community centers, and other venues at times that are convenient to individuals being served
All candidates must pass a pre-employment background check
Must have a valid driver's license, up-to-date auto insurance, and a good driving record
Preferred
Collects and reviews information to manage or improve processes and/or activities
Benefits
Continuing education and leadership development as well as tuition reimbursement
Comprehensive health plan
Generous paid time off (PTO) and paid holidays
Sabbatical and parental leaves
Life, dental and vision insurance
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account, and premiums
Retirement planning options with generous company % match
Eligible for the Public Student Loan Forgiveness (PSLF) program
Company
Goodwill of Central Illinois
Through the sale of donated goods at our stores, Goodwill of Central Illinois is able to fund free programs for the people of central Illinois.
Founded in 1934
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase