BlinkRx · 1 day ago
Pharmacy Partner Coordinator (Pittsburgh)
Pittsburgh, PA
Full-time
Onsite
Mid Level
3+ years expBlink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. As a Pharmacy Partner Coordinator, you will be the primary point of contact for external pharmacy partners, managing communication regarding billing and operational inquiries to ensure timely shipment processing and resolving potential incident claims.
AppsE-CommerceHealth CareOnline PortalsPharmaceutical
Responsibilities
Manage all aspects of internal processing and shipping related escalations and needs, including but not limited to:
Respond to internal shipping escalations promptly (expedited shipping requests, reshipments, etc.)
Identify orders pending shipment on a daily basis with appropriate follow up and resolution
Document all pertinent information and data discovery according to operating procedures
Collaborate with pharmacist team to resolve billing, clinical and inventory inquiries received from external pharmacy partners
Solve complex escalations that arise from other operational departments to ensure orders continue progressing as expected
Collaborate internally with multiple departments to ensure operational inefficiencies and/or potential issues are identified and escalated
Act as intermediary for external pharmacy shipping partners:
Provide routing information and shipping instructions to external pharmacy partners to ensure deliveries arrive on time and at the correct location
Confirm routing and shipping information for all mail deliveries, keeping a meticulous record of shipments, including confirmation of delivery
Resolve issues that may prohibit a shipment from progressing as expected
Manage all aspects of internal claims of potential incidents, including but not limited to:
Monitor and manage open patient and pharmacy-reported incidents quickly and decisively
Report required incidents in Healthicity
Work to improve the logistics process by identifying areas of opportunity which include, increasing efficiency and developing innovative solutions for logistical issues
Review daily reporting to ensure the business is on target to meet and exceed outcomes
Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as state and federal laws
Qualification
Required
At least three years of pharmacy experience with demonstrated success in resolving third-party claims
High school diploma or GED required, Bachelor's degree strongly preferred
Exceptional verbal and written communication skills
Strong analytical thinking, sound judgment, and a solid operational mindset
Commitment to delivering exceptional patient care
Ability to collaborate effectively within team and cross-functionally
Advanced technical aptitude with the capacity to quickly learn and adapt to complex software systems
Experience with Google Suite
Preferred
Experience mentoring or informally training other employees is a plus
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Daily meal stipend for onsite marketplace
Free Shuttle service
Pre-tax transit benefits and free onsite parking
Company
BlinkRx
BlinkRx is a prescription access platform that connects patients to branded medications, ensuring transparent pricing and home delivery.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$315MKey Investors
1789 CapitalSuRo Capital8VC
2024-11-16Series D· $140M
2020-10-27Series Unknown· $10M
2017-04-12Series B· $90M
Leadership Team
Geoffrey Chaiken
Founder & CEO
Matthew Chaiken
Co-Founder
Recent News
2026-01-06
2025-12-11
Company data provided by crunchbase