Safer Foundation · 13 hours ago
EHR Administrator
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$66K/yr - $66K/yr
2+ years expSafer Foundation is a social service provider focused on helping individuals with arrest and conviction records. The EHR Administrator is responsible for configuring, optimizing, and supporting the EHR system, ensuring compliance with regulations while enhancing operational workflows.
Individual & Family Services
Responsibilities
Act as the designated administrator and subject matter expert for the EHR
Configure and manage user roles, access controls, and system security in compliance with HIPAA, 42 CFR Part 2, and internal policies
Monitor system performance, troubleshoot technical issues, and coordinate resolutions with EHR support and third-party vendors
Lead system upgrades, patch deployments, and module enhancements, ensuring that functionality and continuity of care are maintained during transitions
Conduct system testing and validation to confirm the integrity of new features and
Ensure that all EHR-related activities adhere to applicable federal, state, and local compliance standards, including HIPAA and 42 CFR Part 2
Assist with integrations between EHR and third-party platforms, including billing systems, laboratory services, and Health Information Exchanges
Participate in internal compliance reviews and contribute to the development of data governance
Facilitate meetings with internal and external stakeholders related to EHR
Responsible for maintaining and configuring custom reports and creating new ones
Ability to analyze change requests and recommend the best course of action
Perform other duties as assigned
Participate in State meetings related to requirements for the EHR and State Reporting, to inform compliance efforts
Work closely with EHR vendors to understand upcoming changes and their impacts, as well as to communicate the department’s challenges and demand quality improvements
Ensure the completeness, accuracy, and integrity of data across all EHR modules and
Design and create custom reports and dashboards for internal leadership, funders, and regulatory
Assist with data extraction for audits, quality improvement initiatives, and grant compliance
Manage EHR subscription and invoice payments in collaboration with the AVP of Behavioral Health
Work alongside the Revenue Cycle Management administrator in reconciling billing payments and communicating with the finance department
Supervise and mentor the EHR support team
Develop and implement training programs and resources to onboard new staff and improve user
Provide ongoing technical assistance to clinical, administrative, and leadership
Collaborate with cross-functional teams to streamline workflows, reduce documentation burdens, and enhance system usability
Maintain comprehensive training materials, user guides, and system
Qualification
Required
Bachelor's degree in health information technology, Computer Science, Informatics, Psychology, or a related discipline or equivalent combination of education, lived experience, and professional training
Minimum of two (2) years of experience as an administrator or advanced user of EHR systems or a comparable behavioral health EHR system
Minimum of Two (2) years of administrative experience, of which one (1) year must be at a management level, in health-care related data, analysis or technology functions, (e.g. State and Federal data collection and reporting, management reporting and analysis, outcomes evaluation and tracking, electronic health records and systems)
Strong knowledge of behavioral health workflows, clinical documentation requirements, and EHR system configuration required
Proficiency in IL state reporting and data extraction
Strong analytical and problem-solving abilities with a system-thinking
Excellent communication skills, with the ability to translate technical concepts for non-technical
Ability to manage multiple priorities and projects in a dynamic, fast-paced
High attention to detail and commitment to confidentiality, data integrity, and information
Data Collection, Validation, and Management
Delivering Reports based on State and Federal Requirements
Hands-on experience and self-sufficiency with Microsoft productivity tools, including Outlook (for email), Office (Word, PowerPoint, Excel), and online collaboration tools (video conferencing, Zoom/Teams, messaging)
Company
Safer Foundation
Safer's goal is your success! For a list of our locations.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.01MKey Investors
Doris & Victor Day Foundation
2024-08-02Grant· $0.01M
2023-07-13Grant· $0M
Leadership Team
Victor Dickson
President & Chief Executive Officer
Chris Rooney
Chief Technology Officer (CTO)
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