Live Nation Entertainment · 2 days ago
Box Office Representative - Ameris Bank Amphitheatre - Alpharetta
Alpharetta, GA
Part-time
Onsite
New Grad, Entry LevelLive Nation Entertainment is the world’s leading live entertainment company, and they are seeking a Box Office Representative to support the box office manager in various tasks such as processing orders and sales reporting. The role involves selling tickets, assisting guests, and ensuring a smooth experience at events.
ConcertsEvent PromotionEventsMedia and EntertainmentTicketing
Responsibilities
Sell and collect admission tickets and passes from patrons at events
Greet guests attending events who come to the box office
Examine tickets or passes to verify authenticity, using criteria such as color or date issued
Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair
Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections
Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets
Settle seating disputes or help solve other guest concerns
Assist guests in finding seats, lighting the way with flashlights, if necessary
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc
Maintain order, ensure adherence to safety rules, and share any safety concerns with management
Guide guests to closest exits or provide other instructions or assistance in case of emergency
Other duties as assigned
Qualification
Required
Working Knowledge of Phone Handling, Cashiering, Customer Service
Entry level knowledge of basic computer operation and point of sales systems
Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
Ability to work weekday shifts in addition to events
Preferred
Prior venue ticketing experience
High School Diploma or equivalent
Familiar with Microsoft Office Suite
Attention to detail, quality and accuracy
Strong relationship building and communication skills
Ability to work independently
Excellent verbal and written communication skills
Benefits
Free concert tickets
Dog-friendly offices
Progressive benefits like student loan reimbursement and adoption/fertility support
Company
Live Nation Entertainment
Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.
Founded in 1996Beverly Hills, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.72BKey Investors
Public Investment Fund
2025-10-08Post Ipo Debt· $1.3B
2024-12-03Post Ipo Debt· $1B
2023-01-09Post Ipo Debt· $900M
Leadership Team
Chris Loll
Chief Operating Officer, Media & Sponsorship
Kevin Chernett
Executive Vice President Global Content Distribution & Innovation
Recent News
2026-01-24
Digital Music News
2026-01-24
2026-01-23
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