RBC · 4 hours ago
Operations Manager I - Physical Security Processing
Minneapolis, Minnesota, United States of America
Full-time
Onsite
Mid, Senior Level
$70K/yr - $130K/yr
5+ years expRBC is a leading bank in the world, currently seeking an Operations Manager I for their Physical Security Processing team. The role involves supervising a team, ensuring adherence to processes, and providing training and support for team members while managing escalated customer service situations.
BankingFinancial ServicesWealth Management
Responsibilities
Supervise and direct daily workflows to ensure department service levels are met
Provide training, coaching, recognition and development for the team members, fostering teamwork and planning for succession
Serve as a subject matter expert for department processes supported by team
Address escalated questions independently, seeking assistance from Manager or other Operations resources as appropriate
Hire, onboard, and train new team members
Conduct operations process oversight to ensure adherence to department procedures, risks are mitigated, and regulatory requirements are met
Review exceptions to standard processing to ensure overall compliance with regulations, firm policies, and accepted business practices
Provide support with department volume metrics, staffing models, financial forecasts, and budgets as required
Qualification
Required
4-year degree from an accredited university or equivalent or High school diploma or equivalent AND 5+ years of securities, banking, technology and/or job specific industry experience
3+ years prior securities, banking, technology and/or job specific related industry experience
Securities license 7 or 99 (or able to obtain license within 120 days)
2+ years demonstrated and sound managerial experience leading and managing a team
Preferred
4-year degree from an accredited university in business, finance or related field
3+ years credit operations, project management, vendor management, analysis, and/or risk control experience
Benefits
Discretionary bonus
401(k) program with company-matching contributions
Health, dental, vision, life and disability insurance
Paid time-off plan
Company
RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.
10001+ employees
H1B Sponsorship
RBC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (17)
2023 (3)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$16.3B2025-10-30Post Ipo Debt· $5B
2025-09-15Post Ipo Debt· $1.35B
2025-07-10Post Ipo Debt· $177.74M
Leadership Team
Graeme Hepworth
Chief Risk Officer
Kelly Bradley
Chief Human Resources Officer
Recent News
2026-01-22
Qatar Tribune
2026-01-21
Company data provided by crunchbase