Centric Software · 7 hours ago
Atlassian Administrator & Platform SME
United States
Full-time
Remote
Senior Level
5+ years expCentric Software is a global leader in providing an AI-enabled product-concept-to-commercialization platform for various brands and retailers. They are seeking an Atlassian Administrator & Platform SME to lead the administration of the Atlassian ecosystem, architect complex workflows, and mentor junior administrators.
Consumer ElectronicsCosmeticsFashionFast-Moving Consumer GoodsFood and BeverageFurnitureGroceryHome DecorOutdoorsSporting Goods
Responsibilities
Serve as the lead administrator and subject matter expert for the entire Atlassian ecosystem
Architect, design, and implement highly complex and scalable Jira workflows, schemes, and custom fields
Lead the strategic evaluation and management of Atlassian Marketplace add-ons
Administer and optimize critical third-party tools, with advanced expertise in Exalate for robust data synchronization
Proactively identify and resolve advanced Atlassian application issues, ensuring high availability
Develop and enforce comprehensive documentation, standards, and governance policies
Lead major Atlassian upgrades, migrations, and infrastructure enhancements
Drive continuous improvement through automation and advanced configurations
Utilize significant experience with Zendesk to architect and manage deep integrations with Atlassian, optimizing shared workflows
Mentor junior administrators and provide technical guidance
Qualification
Required
5+ years of progressive experience as an Atlassian Administrator, with a significant portion in a senior capacity
Deep expertise in architecting and maintaining highly complex Jira workflows, including advanced scripting (e.g., Groovy)
Expert-level understanding of Jira Service Management (JSM) and Confluence
Mastery of Atlassian user management, permissions, and security in large-scale environments
Extensive hands-on experience with third-party Atlassian Marketplace apps, specifically advanced configuration of Exalate
Strong experience with database administration and advanced SQL
Exceptional problem-solving and communication skills
Significant practical experience with Zendesk administration, including API integrations and workflow optimization, especially relating to Atlassian
Preferred
Atlassian Certified Professional (ACP) certifications are a strong plus
Proficiency with Linux and scripting (Bash, Python)
Company
Centric Software
#1 PLM, Planning, Pricing and Inventory, Market Intelligence, Visual Boards for consumer goods businesses.
1001-5000 employees
H1B Sponsorship
Centric Software has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (4)
2023 (9)
2022 (6)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$118.3MKey Investors
LFX Venture PartnersOak Investment PartnersChris Groves
2018-07-24Acquired
2014-07-29Series D· $24M
2012-12-05Series C· $19M
Leadership Team
Fabrice Canonge
Chief Executive Officer
Jade Huang
VP, Strategy, Centric Market Intelligence
Recent News
2026-01-05
2025-12-24
2025-12-24
Company data provided by crunchbase