Hearing Coordinator (Administrative Specialist 1) jobs in United States
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State of Oregon · 4 days ago

Hearing Coordinator (Administrative Specialist 1)

The State of Oregon is seeking a Hearing Coordinator to join the Employment Department. This role involves serving as a key communication point, reviewing and processing case files, and providing technical guidance within the Contributions and Recovery division.

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Responsibilities

The individual in this position serves as a key point of communication between the Contributions and Recovery division, partner agencies, and the public, requiring the ability to explain things like legal requirements and procedural steps in accessible, plain language to diverse audiences
They will be responsible for reviewing and processing incoming contested case files for the Contributions and Recovery division, ensuring that case files are complete, accurately prepared, and contain documentation to the specific issues, and are properly recorded in the computerized case management system
Additionally, the individual in this position will provide overall monitoring and technical guidance which requires a high level of program and computer-related technical knowledge

Qualification

Customer serviceOrganizationMicrosoft OfficeData entryDocument managementAttention to detailTime managementDiversityInclusionCommunication skillsAdaptability

Required

Two years of secretarial or basic administrative support experience that includes records processing, generating documents, and gathering and sorting data
An associate degree in general office occupations and one year of experience with records processing, generating documents, and gathering and sorting data
An equivalent combination of education and experience

Preferred

Commitment to valuing diversity and promoting inclusion
Experience navigating Microsoft Office programs (Word, Excel, Outlook, etc.)
Ability to remain professional, calm and adapt communication style with diverse customer needs or customers that are frustrated, upset or critical
Commitment to customer care and satisfaction
Experience electronically entering data, retrieving information, generating data/data reports and using a document management system

Benefits

A workplace that balances productivity with enjoyment and encourages learning and mentoring.
Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.
Work/life balance, 11 paid holidays a year, and a competitive benefits package.
Public Service Loan Forgiveness opportunity!
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Company

State of Oregon

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State of Oregon is a government organization that focuses on employment, businesses, education, recreation, and public safety.

Funding

Current Stage
Late Stage

Leadership Team

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William Wise
Chief Executive Officer
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Kate Nass
Chief Financial Officer
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