Flatwater Group · 2 hours ago
Front Desk Admin Support Clerk
Flatwater Group is seeking a Front Desk Admin Support Clerk to provide non-personal services in support of the U.S. Air Force Military & Family Readiness Center at Minot AFB. This role focuses on clerical assignments, record maintenance, and visitor coordination while ensuring compliance with Air Force Instructions and local policies.
Information TechnologyLogisticsProfessional Services
Responsibilities
Greet visitors, receive telephone calls, and refer individuals to appropriate staff based on knowledge of M&FRC programs. Answer nontechnical requests for information and follow up on inquiries
Perform TAP data entry and update electronic files using ACCESS and AFFIRST systems. Ensure customers complete required forms, such as the Statement of Understanding (SOU)
Prepare, proofread, and edit a variety of recurring and nonrecurring correspondence, reports, and instructions. Ensure correct grammar, spelling, punctuation, and formatting for all written materials
Process incoming and outgoing mail/electronic messages, manage the M&FRC outlook appointment calendar, and maintain office 'suspense' dates for tracking deadlines
Requisition office supplies, printing support, and related services. Use various office automation software (word processing, spreadsheets, graphics) to produce complex documents and charts
Qualification
Required
High School Diploma or associate's degree (preferred)
Experience in a clerical or administrative role involving information assembly and report composition is required
A Public Trust clearance is required for this position
A minimum background investigation (NACI) is required for access to DOI facilities and information systems
Must maintain a valid Driver's License and be insurable under the company insurance program
Knowledge of Microsoft Office suite, specifically Access and Excel
Ability to use multiple office automation functions to create, edit, and retrieve data
Ability to communicate effectively, both orally and in writing, using tact and courtesy
Knowledge of format, rules, and procedures applicable to clerical assignments, including maintaining files and processing mail
Preferred knowledge of Air Force terminology
Ability to perform simple troubleshooting of office software and systems
Benefits
Comprehensive federal benefits package available to full-time employees, including health insurance, paid time off, and retirement plan participation.
Company
Flatwater Group
Flatwater Group offers professional support, logistics, and managed print services.
Funding
Current Stage
Early StageCompany data provided by crunchbase