Catholic Charities of Onondaga County · 10 hours ago
Intake Center Program Associate - (Full Time $18.00/hour)
Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development and collaboration. The Intake Program Associate will facilitate the transport of individuals and families to shelter, conduct intake screenings, and support COVID quarantine placements, ensuring proper documentation and communication with clients and shelters.
Non ProfitReligionService IndustrySocial
Responsibilities
Help facilitate the transport of individuals and families to shelter
Conduct initial diversion/intake screening prior to contacting 211 to verify homelessness eligibility of individuals and families
Support the quarantine placement of COVID individuals and families in DSS-contracted hotel
Respond to all incoming calls from clients and/or providers
Pick up clients and transport them to the appropriate shelter as determined by 211/DSS
Support quarantine of COVID clients through proper documentation prior to their hotel placement, transportation to quarantine, and providing food, hygiene items, hotel rules
Work with designated hotel agencies/shelters to provide a warm client hand off
Maintain and update transportation logs and documentation via shift notes, and communicate with other shift Program Associates/Caseworkers/admin as needed
Ensure there is adequate staffing prior to leaving a shift
Observe all safety rules and regulations including use of personal protective equipment
Maintain guidelines established by the funding sources and Catholic Charities policies and procedures
Perform additional duties related to housing individuals and helping them remain housed, including but not limited to furnishing and supplying apartments
Qualification
Required
H.S. Diploma or G.E.D. with up to three (3) years relevant experience or an equivalent combination of education and relevant experience
Valid N.Y.S. Driver's License
N.Y.S. Central Registry clearance
Mobility sufficient to drive to and participate in meetings at client's homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals
Mobility sufficient to work in an office environment
Manual dexterity sufficient to operate office equipment including machines
Preferred
Experience working with homeless population preferred
Benefits
Flexible Work Schedules
Remitted Tuition
Professional Development
Competitive Pay and Work Life Benefits
Professional Supervision and Coaching
Recognition and Appreciation Programs
Opportunities for Growth and Promotion
Company
Catholic Charities of Onondaga County
Catholic Charities of Onondaga County is a nonprofit group that provides shelter, financial aid, career training, and educational programs.
Funding
Current Stage
Growth StageLeadership Team
Recent News
Central New York Business Journal
2025-12-09
2025-10-18
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