Charter Global · 19 hours ago
Technical Support Engineer
Milledgeville, GA
Contract
Onsite
New Grad, Entry LevelCharter Global is a company that provides management information system user support, and they are seeking an IT Technical Support Specialist. The role involves troubleshooting end-user problems, overseeing IT systems and assets, and providing training and support to enhance operational efficiency.
Big DataConsultingInformation Technology
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Qualification
Required
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line
Company
Charter Global
IT Services & IT Consulting
Founded in 1994
1001-5000 employees
H1B Sponsorship
Charter Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (20)
2023 (19)
2022 (18)
2021 (19)
2020 (44)
Funding
Current Stage
Late StageLeadership Team
Bindu Vemireddy
Chief Strategy Officer (CSO)
Recent News
Business Insider
2025-10-17
EIN Presswire
2025-08-01
Company data provided by crunchbase