Uber · 2 hours ago
Sr UX Researcher - Consumer Growth
New York, NY
Full-time
Onsite
Senior Level
$180K/yr - $200K/yr
5+ years expUber is seeking an experienced Sr UX Researcher to join their Uber Eats User Experience Research Team. This role focuses on understanding users and context to shape the product vision for Consumer Growth, driving innovative approaches to customer acquisition and retention.
LogisticsMobile AppsRide SharingSoftwareTransportation
Responsibilities
Pioneer Methodologies: Lead end-to-end foundational and evaluative research. We don't just want you to use existing methods; we expect you to pioneer and adapt new frameworks for the unique challenges of two-wheel mobility
Strategic Influence: Identify and drive high-impact, cross-vertical research that shapes product roadmaps and business decisions at both program and portfolio levels
Deep Cross-Functional Partnership: Act as a strategic consultant to Product, Design, Engineering, Data Science, and Ops, ensuring the user's voice is the heartbeat of our long-term vision
Evangelize Insights: Synthesize complex data into compelling, actionable narratives that cultivate user empathy and drive decisive business action across the organization
Global Impact at Scale: Collaborate with regional hubs to scale insights worldwide, ensuring that local market nuances are captured while maintaining a cohesive global product strategy
Elevate the Craft: Provide research leadership and mentorship, reviewing work and setting a high bar for quality and rigor across the entire UXR community
Balance & Resilience: Navigate a fast-paced environment by balancing immediate product needs with long-term safety imperatives and business sustainability
Qualification
Required
Education: BA/BS degree in HCI, Psychology, Computer Science, Design, or equivalent practical experience
Proven Track Record: 5+ years of professional experience in UX Research, with a portfolio showcasing mid-to-large scale projects
Methodological Mastery: Deep expertise in qualitative, quantitative, and mixed methods, including a nuanced understanding of when to use each for maximum impact
Persuasive Articulation: Demonstrated ability to communicate findings concisely and persuasively to diverse audiences
Preferred
Previous experience in consumer products
Previous experience conducting international research and working on products with global impact
Experience with mixed methods - both qualitative and quantitative - with a focus on more strategic research
Deep understanding of the strengths and weaknesses of different research methods, including when and how to apply them during various product phases
Ability to concisely and persuasively communicate research findings
Benefits
You will be eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
You will also be eligible for various benefits.
Company
Uber
Uber develops, markets, and operates a ride-sharing mobile application that allows consumers to submit a trip request.
10001+ employees
H1B Sponsorship
Uber has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (830)
2024 (796)
2023 (684)
2022 (954)
2021 (750)
2020 (638)
Funding
Current Stage
Public CompanyTotal Funding
$35.56BKey Investors
William AckmanPayPalToyota Motor
2025-09-08Post Ipo Debt· $2.25B
2025-05-13Post Ipo Debt· $1B
2025-01-01Post Ipo Equity· $2.3B
Leadership Team
Dara Khosrowshahi
CEO
Prashanth Mahendra -Rajah
Chief Financial Officer
Recent News
2026-01-25
Hindu Business Line
2026-01-24
2026-01-24
Company data provided by crunchbase