Mass General Brigham · 22 hours ago
Clinic/Practice Assistant, Call Center
Pembroke, MA
Full-time
Onsite
New Grad, Entry Level
$17.71/hr - $24.94/hrMass General Brigham is a not-for-profit organization dedicated to advancing patient care, research, and community service. They are seeking a full-time Call Center Representative to support their multidisciplinary team by handling a high volume of inbound calls and providing exceptional service to patients.
Health CareHome Health CareMedical
Responsibilities
Schedule appointments
Answer patient inquiries and provide relevant information
Handle complaints and troubleshoot issues
Deliver timely, efficient, and high-quality customer service
Qualification
Required
High school diploma or GED required
Preferred
Strong customer service experience
Previous experience in a medical call center and/or medical office environment
Experience in Microsoft Office strongly preferred
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
Founded in 1994
10001+ employees
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (77)
2024 (61)
2023 (93)
2022 (70)
2021 (80)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
E
Erin Flanigan
SVP, Human Resources, Community, Specialty Hospital Division
O’Neil A. Britton
Chief Integration Officer, Executive Vice President
Recent News
Research & Development World
2026-01-25
Longevity.Technology
2026-01-24
Company data provided by crunchbase