Mark43 · 10 hours ago
Director of Commercial Operations
New York, NY
Full-time
Hybrid
Director/Executive
$185K/yr - $260K/yr
8+ years expMark43 is a technology company focused on empowering communities and their governments. They are seeking a Director of Commercial Operations to oversee strategic deal execution and optimize processes across Sales, Legal, Finance, and other departments, ensuring efficient and responsible business growth.
GovTechInformation ServicesLaw EnforcementPublic SafetySoftware
No H1B
Responsibilities
Partnered with Sales and Finance to define commercial guardrails for a complex, multi-year government procurement
Developed streamlined approval workflows to reduce deal cycle time and increase transparency
Identified and launched frameworks and programs aimed at reducing time to quote and time to contract
Collaborated with Product Marketing to define pricing guidance for a new product launch
Identified enhancements to our Salesforce and CPQ
Facilitated a retrospective on sales-to-onboarding handoffs and rolled out an improved framework for customer transitions
Resolve issues arising from non-standard deals or situations escalated to leadership
Partner with Sales, Finance, Legal, and GTM leadership to define and operationalize commercial deal strategy aligned to business priorities
Act as the connective tissue between Sales, Legal, Finance, Sales Ops, and Services to eliminate friction and ambiguity in commercial execution
Lead and scale our deal enablement processes and teams, Deal Desk function, enabling efficient, compliant, and customer-friendly deal execution
Champion ease of doing business—both for internal teams and external buyers
Translate strategic business goals into tactical process improvements across our GTM motion
Identify bottlenecks, compliance risks, and inefficiencies in deal workflows
Design and implement scalable processes, templates, playbooks, and approval frameworks
Partner with RevOps, Finance, Legal, Deal Desk, and IT on tooling strategy (CRM, CLM, pricing, contract vehicle tracking)
Provide strategic guidance on deal structure, pricing constructs, contract vehicles, and risk tradeoffs for complex or non-standard deals
Work with Deal Desk to drive consistency and predictability in deal cycle times and approval paths
Establish standardized intake, review, approval, and execution workflows for commercial deals
Qualification
Required
8+ years of experience in commercial operations, sales strategy, or GTM enablement
Experience leading teams
Experience working across executive stakeholders
Experience building operational systems that scale
Public sector or enterprise SaaS experience is required
Ability to distill complex problems into actionable plans and communicate with precision
Ability to operate cross-functionally with ease
Ability to thrive in ambiguity
Bring a systems mindset
Benefits
Bonus opportunity
Company stock options
Full benefits package
Health insurance
Paid time off
401k plan
Company
Mark43
Mark43 offers cloud-based public safety software for law enforcement to ensure accurate responses.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$268.82M2024-05-31Series E· $40M
2021-07-12Series E· $101M
2020-04-01Series D· $50M
Leadership Team
Flo Mayr
Co-Founder
Scott Crouch
Co-Founder and Chairman of the Board of Directors
Recent News
Morningstar.com
2026-01-23
Company data provided by crunchbase