O'Reilly Auto Parts · 1 hour ago
Business Systems Analyst II- Warehouse Management
Springfield, MO
Full-time
Onsite
Entry, Mid Level
1+ years expO'Reilly Auto Parts is a company with a proven track record of growth and stability. They are seeking a Business Systems Analyst II to work closely with stakeholders to enhance Warehouse Management Systems, focusing on distribution center operations and collaborating with various teams to deliver user-centered solutions.
AutomotiveManufacturingRetailWholesale
Responsibilities
Support and contribute to the documentation of current-state (“as is”) and future-state (“to be”) warehouse and system processes, accurately describing changes required to transition to the target state
Facilitate requirements gathering sessions with distribution center stakeholders, product teams, and technical partners using interviews, workshops, and working sessions
Critically analyze and decompose complex warehouse and fulfillment workflows into functional and non-functional requirements
Conduct research using primary data sources to analyze operational trends, system pain points, and user experience challenges
Interpret business needs and recommend solution approaches related to WMS functionality and front-end system behavior
Identify, elicit, document, and validate system and process requirements, ensuring clarity and alignment with warehouse operations
Define test scripts, acceptance criteria, and verification methods to ensure WMS enhancements meet operational and user requirements
Maintain requirements documentation, traceability, and change control throughout the project lifecycle
Translate business requirements into detailed technical specifications, including process flows, system interfaces, data elements, and integration requirements
Collaborate with UX/UI teams to ensure front-end designs align with warehouse user workflows and usability standards
Explore external developments and emerging trends in warehouse technology and system modernization, contributing to solution evaluation
Participate in feasibility assessments for proposed enhancements and support the development of business cases
Deliver small- to medium-scale initiatives or workstreams within an established program management framework
Communicate effectively with both technical and non-technical stakeholders, including warehouse leadership and engineering teams
Support a culture of innovation by contributing ideas that improve usability, efficiency, and operational effectiveness
Develop professional capabilities through training, coaching, and ongoing learning related to WMS platforms, distribution operations, and business analysis practices
Qualification
Required
Experience analyzing and documenting requirements for an established Warehouse Management System (WMS)
Understanding of core distribution center functions, including receiving, putaway, picking, packing, shipping, and inventory management
Conducts gap analysis between current and future states to support WMS modernization initiatives
Understands business context, warehouse operations, organizational structures, and system capabilities to document current-state processes
Envisions and documents future-state WMS processes by defining solution scope, expected value, and required system changes
Leads or supports facilitated sessions for requirements elicitation, focus groups, and user acceptance testing
Utilizes modeling tools to document workflows, process improvements, use cases, and user stories
Creates clear, comprehensive, and user-friendly documentation that conveys complex operational and technical concepts
Translates warehouse user needs into business and system requirements
Supports build-versus-buy analysis and evaluates enhancement approaches for WMS capabilities
Establishes quality standards for requirements and performs verification activities
Manages requirements documentation, traceability, approvals, and change management throughout the project lifecycle
Identifies key stakeholders and supports stakeholder communication and expectation management
Bachelor's Degree in Information Technology, Business, Supply Chain, or a related field
1–3 years of experience as a Business Systems Analyst or similar role, working with minimal supervision
Basic experience coordinating work across teams or supporting small initiatives (4–6 months preferred)
Preferred
Experience with WMS ancillary components such as profiling/slotting, labor management systems, voice picking, or similar warehouse technologies
Experience supporting or participating in the modernization of a large legacy system
Exposure to UI/UX concepts or collaboration with UX teams on front-end system changes
Experience interpreting or contributing to business case development and ROI analysis
Familiarity with database reporting tools or operational reporting
Experience identifying and managing risks related to system or process changes
Ability to support project scheduling and coordination activities
Benefits
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
Company
O'Reilly Auto Parts
O’Reilly Auto parts is a specialty retailer of automotive aftermarket parts, tools, supplies, equipment and accessories.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-08-19Post Ipo Debt· $500M
1993-04-23IPO
Leadership Team
Brent Kirby
President
Greg Johnson
Retired
Recent News
bloomberglaw.com
2026-01-24
2026-01-20
2025-12-29
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