Iroquois Healthcare Association · 15 hours ago
Senior Regional Director
United Iroquois Shared Services (UISS) is a for-profit regional group purchasing organization serving the upstate New York healthcare market. The Senior Regional Director is responsible for developing and managing healthcare accounts, driving organic growth, and leading strategic initiatives to enhance customer value and performance.
EducationHealth CareMedical
Responsibilities
Own overall account strategy, retention, and organic growth for assigned member accounts
Develop and execute strategic account plans aligned with customer goals and performance priorities
Build and maintain strong executive relationships (CxO and senior leadership)
Lead Quarterly Business Reviews (QBRs) and recurring update meetings using meaningful savings and performance insights
Identify and execute cross-sell/up-sell opportunities using customer data and analytics
Drive adoption of supply chain, purchased services, dietary, and technology solutions
Identify and support cost savings, utilization optimization, and waste reduction opportunities
Collaborate with Value Analysis Teams, clinicians, buyers, and analysts
Measure and document financial outcomes and customer impact
Support successful implementation of products and services, including change management
Serve as a primary point of contact for timelines, risks, and issue resolution
Troubleshoot, escalate, and drive resolution of customer and supplier issues
Partner closely with internal teams (Finance, Marketing & Communications, Premier SMEs, vendor partners)
Develop high-quality client presentations, reporting, and analyses using Microsoft Office and AI-based tools
Maintain accurate reporting and tracking related to account plans, finance, billing, and expenses
Support administrative fee and accounts receivable responsibilities as applicable
Support a collaborative, results-driven culture through coaching and mentorship
Qualification
Required
5–7+ years of experience in supply chain, healthcare account management, sales, or consulting
Bachelor's degree preferred (or equivalent experience)
Critical thinking and problem-solving skills
Strong client management and relationship-building skills
Ability to analyze and present financial and clinical data
Proficiency in Microsoft Office (Excel, PowerPoint, Word, Copilot, Teams preferred)
Excellent communication, problem-solving, and organizational skills
Ability to work independently in a fast-paced, collaborative environment
Preferred
Healthcare supply chain, advisory, or technology sales experience
People leadership or team management experience
Strong understanding of value analysis and performance improvement
Prompt Engineering-proficiency in AI platforms and related technologies
Benefits
401(k)
401(k) matching
Bonus pay
Paid time off – 30 days plus 12 paid holidays
Flexible schedule
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Life insurance
Vision insurance
Employee Assistance Program