Aircall · 19 hours ago
Senior Product Manager - Growth for Small Businesses
New York, NY
Full-time
Hybrid
Senior Level
$170K/yr - $210K/yr
5+ years expAircall is a unicorn AI-powered customer communications platform that helps 22,000+ companies worldwide to drive revenue and improve customer engagement. They are seeking a Senior Product Manager - Growth for Small Businesses to lead the strategy for user acquisition, onboarding optimization, and self-serve expansion, ensuring a seamless experience for small businesses.
AnalyticsCall CenterCloud Data ServicesCRMEnterprise ApplicationsSaaSSoftwareTelecommunicationsVoIP
Responsibilities
Own the “Growth for Small Businesses” product scope, driving the long-term vision and strategy to ensure world-class onboarding and product-led growth across all regions
Lead a squad of engineers working on onboarding flows, self-serve billing, and in-app adoption systems to deliver measurable improvements in user conversion
Leverage product analytics, conversion funnels, and user behavior data to identify growth opportunities and drive decisions that directly improve activation rates, churn, and seat expansion
Own every part of the product that impacts the small business lifecycle, including: first-run experience, trial-to-paid conversion, self-serve plan upgrades, and automated feature discovery
Partner with Sales, Marketing, and CX leadership to align on long-term acquisition initiatives and ensure Aircall delivers consistently exceptional value from day one
Drive product-led improvements to reduce time-to-value, enabling users to self-configure their workspace and proactively discover growth tools through clear insights and automated guidance
Qualification
Required
5+ years of Product Management experience, with a strong track record of using analytics to drive significant product growth outcomes
Deep experience working on B2B SaaS products, ideally on growth, onboarding, or self-serve monetization domains
Successfully led the delivery of multiple complex, cross-functional product initiatives, and monitored their impact on user acquisition, retention, or expansion
Empathetic and know how to align engineering, CX, data, and leadership around a clear, compelling growth roadmap
Think clearly, communicate with precision, and know how to break down complex user journeys into actionable product plans
Fluent in English
Preferred
Spanish, Portuguese, or French is a plus
Benefits
Medical, dental, and vision insurance is 100% covered
401k plan with company matching!
Unlimited PTO — take the time you need to come to work feeling great!
Wellness, commuter, and childcare reimbursements
Generous parental leave policy
Company
Aircall
Aircall is a cloud-based call center software that integrates with CRM, productivity, and helpdesk tools.
501-1000 employees
H1B Sponsorship
Aircall has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (1)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$225.55MKey Investors
HubSpot VenturesGoldman Sachs Asset ManagementDTCP
2022-02-23Series Unknown
2021-06-23Series D· $120M
2020-05-27Series C· $65M
Leadership Team
Scott Chancellor
Chief Executive Officer
Pierre-Baptiste Béchu
VP of Communications Platform
Recent News
2025-12-05
2025-12-04
Company data provided by crunchbase