Aveanna Healthcare · 4 hours ago
Bilingual Therapy Client Services Coordinator
Lubbock, TX
Full-time
Onsite
New Grad, Entry Level
$19/hr - $20/hrAveanna Healthcare is a leading national provider of home health services to medically fragile children and adults. The Bilingual Therapy Client Services Coordinator is responsible for managing the authorization process and ensuring that patients and therapists have no administrative obstacles in the delivery of care.
Health CareHospitalNursing and Residential Care
Responsibilities
Tracks and Submits Clinical Documentation, Evaluations, Re-Evaluations and Physician Orders to their respective signing physician
Tracks and Submits discharge orders
Tracks and Submits all necessary information to the patient’s insurance company
Communicates to all appropriate staff when orders/authorizations received
Adheres to GLS SOPs for orders and authorizations
Conducts initial insurance verification to ensure referral has the appropriate funding source
Communicates all therapy referrals to Therapy CSC after conducting initial insurance verification
Notifies appropriate supervisor when therapy orders are outside of acceptable collection time
Documents and ensures accurate information within Aveanna-based software the status of Evaluation and Treatment orders, TP-1, TP-2, Plan of Care, and Authorizations
Communicates and coordinates with appropriate departments when necessary paperwork is needed from respective physician’s offices
The CAC handles additional or necessary job duties as needed
Qualification
Required
Ability to demonstrate leadership capabilities with aptitude to manage and place multi-disciplined health care staff
Public relations ability, interpersonal skill, professional telephone manner
Organized, flexible, attention to detail
Business decorum and appearance
Supportive of team concept
Benefit eligibility is dependent on employment status
Preferred
College degree preferred
Knowledge of health care preferred
Benefits
Health, Dental, Vision, and Company-paid Life Insurance
Paid Holidays, Paid Vacation Days, Paid Sick Days
Fun Day and Inclusion Day
Monthly Cell Phone Stipend and Bonus Potential
Mileage reimbursement
401(k) Savings Plan with Employer Matching
Employee Stock Purchase Plan with Employee Discount
Tuition Discounts and Reimbursement Program (conditions apply)
Nationwide Footprint w/advancement opportunities
Awards and Recognition Program
Employee Relief Fund
Structured new hire orientation and monthly CSS connection calls
Employee Resource Groups
Company
Aveanna Healthcare
Aveanna Healthcare is a home healthcare provider.
Founded in 2017
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.49BKey Investors
Penfund
2025-10-21Post Ipo Secondary· $90M
2025-09-18Post Ipo Debt· $1.32B
2023-01-01Post Ipo Equity
Leadership Team
Anthony P Angelo
Vice President- Home Health Operations
G
Gary Epstein
Founder
Recent News
2025-12-18
Company data provided by crunchbase