Lead Marketplace Operations Analyst jobs in United States
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Target · 21 hours ago

Lead Marketplace Operations Analyst

Target is a leading retail company focused on improving the digital shopping experience. They are seeking a Lead Marketplace Operations Analyst to enhance the online marketplace by collaborating with various stakeholders and driving operational efficiency through data-driven insights.

CommunitiesE-CommerceRetailShopping

Responsibilities

Identify and monitor Key Performance Indicators (KPI) in marketplace operations (Speed to Guest, fulfillment capabilities, and carrier/partner performance), and drive processes through the business units to improve performance and metric health
Collaborate with stakeholders across Marketplace, Digital and the Enterprise to understand operational gaps, develop business cases, recommend changes and influence teams to scale the Marketplace fulfillment functions and capabilities
Develop and implement new processes using partner & market research, partner feedback, program insights and competitive analysis to drive efficiency to the global Support and Performance and Operations functions, including establishing best practices for process documentation
Serve as Operations Subject Matter Expert, leading and implementing operational processes for new functions and features on the Marketplace platform
Lead issue management and resolution for escalations. Ensure stakeholders are informed and aligned on resolution by answering questions, proactively addressing user needs, and recommending changes to business processes
Support Target Plus initiatives by providing data and analytic insights, including assessment and recommendations, with an emphasis on forward looking projects/questions

Qualification

Marketplace operationsData analyticsProcess improvementE-commerce experienceCommunication skillsProblem-solving skills

Required

Four-year degree or equivalent experience
5+ years of experience in marketplace operations, retail supply chain, process improvement or related field
Marketplace and/or e-commerce experience
Strong analytical and problem-solving skills to pull insights out of data and drive action
Strong communication skills (verbal and written) with the ability to interact with mid to senior level leaders within and outside of the organization

Benefits

Comprehensive health benefits and programs
Medical
Vision
Dental
Life insurance
401(k)
Employee discount
Short term disability
Long term disability
Paid sick leave
Paid national holidays
Paid vacation

Company

Target is a retailing company providing access to a wide selection of products such as furniture, electronics, toys, and others.

Funding

Current Stage
Public Company
Total Funding
unknown
2007-12-01Post Ipo Equity
1978-01-13IPO

Leadership Team

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Brian Cornell
CEO
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Jim Lee
EVP and Chief Financial Officer
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