Mark43 · 6 hours ago
Senior Solutions Architect (Infrastructure)
Philadelphia, PA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expMark43 is a technology company focused on improving public safety through innovative software solutions. The Senior Solutions Architect will design and advise on infrastructure solutions that enhance system integrations and identity management for critical public safety operations.
GovTechInformation ServicesLaw EnforcementPublic SafetySoftware
No H1B
Responsibilities
Design solutions and advise internal teams on the best practices for maintaining and deploying a hybrid infrastructure to support Customer system integrations
Troubleshoot an issue within a containerized cluster running on AWS, collaborating with engineering and customer success teams
Work through a complex, non-standard support request involving custom Linux configurations and/or a serverless setup
Document a set of reusable infrastructure patterns that improve efficiency and reliability across deployments
Participate in strategy sessions to evolve our infrastructure approach for scaling interface delivery
Understand and leverage various Identity and Management systems (Single Sign-on service provider) to provide SSO authentication to customers
Understand and be able to implement certificates in Linux and clustered environments
Qualification
Required
10+ years of professional experience managing and troubleshooting both Linux and Windows environments
Experience working within containerized and clustered infrastructures - particularly in AWS
Adept at navigating SaaS administration
Ability to clearly communicate technical hurdles, requirements, and solutions to internal stakeholders in a professional manner
Driven and accountable
Flexible and creative
Collaborative and clear communication skills
Experience with Kubernetes (scaling, troubleshooting)
Hands-on with Rancher for multi-cluster management and policy enforcement
Proficient authoring and maintaining Terraform modules and workspaces
Familiarity with best-practices around state storage & CI integration
Designing, building, and operating pipelines in GitHub Actions (build, test, deploy)
Experience with branching strategies, required checks, and secrets management
Implementing SSO (SAML/OAuth2/OpenID Connect) flows as a service provider
AWS container services (EKS, ECS), serverless (Lambda) and on-prem integrations
Hybrid networking (VPN, Direct Connect) and Linux certificate management
Custom kernel configurations, package management, security hardening
Certificate issuance/rotation (OpenSSL, Let's Encrypt, enterprise CAs)
Ability to document and codify reusable patterns for team-wide adoption
Company
Mark43
Mark43 offers cloud-based public safety software for law enforcement to ensure accurate responses.
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$268.82M2024-05-31Series E· $40M
2021-07-12Series E· $101M
2020-04-01Series D· $50M
Leadership Team
Flo Mayr
Co-Founder
Scott Crouch
Co-Founder and Chairman of the Board of Directors
Recent News
Morningstar.com
2026-01-23
Company data provided by crunchbase