PrideStaff · 1 day ago
Accounts Receivable Deductions Specialist
McKinney, TX, US
Full-time
Onsite
Senior Level
$50K/yr - $65K/yr
5+ years expPrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. They are seeking a dynamic Accounts Receivable Deductions Specialist to manage customer payment discrepancies, focusing on deductions, product returns, and freight claims.
DeliveryHuman ResourcesSmall and Medium Businesses
Responsibilities
Resolve Pricing Claims: Research and validate all pricing claims and short-pay deductions by meticulously comparing customer debit memos against sales system support, working directly with customers and Independent Sales Representatives
Process Credit/Debit Memos: Accurately issue all necessary credit and debit memos within the required 24-48 hour window following the receipt of goods or final resolution
Manage Freight Claims: Coordinate the financial recovery process for goods damaged in transit by providing necessary documentation (e.g., raw material scrap values, reclaimed materials) and diligently tracking funds received from carriers
Track Unearned Discounts: Actively identify and collect unearned early payment discounts improperly taken by customers
Manage Product Returns: Collaborate with Quality Control (QC), Shipping, and Sales teams on all product return claims, including scheduling the physical pick-up of requested return materials
Territory Management: Oversee all AR resolution activities for a specified sales territory, serving as the primary point of contact for Encore Independent Sales Representatives
Documentation: Ensure all adjustments, claims, and resolutions are supported by thorough documentation and validation notes for auditing purposes
Reporting: Manage all open chargeback and deduction reports, providing regular updates to management on unresolved items
Commissions: Process and track commission deductions accurately and as needed
Qualification
Required
Bachelor's Degree or a minimum of 5 years of dedicated experience in Accounts Receivable, specializing in deductions, chargebacks, and claims resolution
Expert level proficiency with Microsoft Excel (VLOOKUPs, pivot tables, complex formulas)
Exceptional verbal communication skills are an absolute requirement, as the preferred method of issue resolution is direct telephone contact with customers
Extremely organized with excellent time management skills and a proven ability to prioritize a high volume of complex tasks
Must be a proactive team player who offers assistance to colleagues without management direction. Requires punctuality, great attendance, and the ability to self-manage work hours based on workload
Preferred
Experience managing AR in a manufacturing or wholesale distribution environment
Familiarity with Enterprise Resource Planning (ERP) software (e.g., SAP, Oracle, NetSuite)
Benefits
Medical, Dental and Vision Insurance
401K Retirement
Life Insurance / AD&D
Long and Short Term Disability
24/7 on-site fitness center
On-Site Clinic
Company
PrideStaff
PrideStaff is a staffing and recruiting company.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Tammi Taylor Heaton
Co-CEO
Christina Pugh
Chief Sales Officer (CSO)
Recent News
2026-01-15
2025-12-30
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