K2United · 10 hours ago
Account Executive (Midwest Reigon)
United States
Full-time
Remote
Mid Level
$70K/yr - $76K/yrK2United is an organization that provides advisory services in cyber risk management and online education for workforce readiness. In this role, you will ensure clients receive timely support, maintain accurate records, and contribute to client satisfaction and retention.
Cyber SecurityInformation Technology
No H1B
U.S. Citizen Only
Responsibilities
Respond to client inquiries and requests in a timely, professional manner
Support onboarding tasks, follow-ups, and ongoing client needs
Execute Customer Success processes accurately and consistently
Maintain up-to-date and accurate client records in internal systems
Collaborate with Customer Success and Sales Team Managers and cross-functional teams
Assist with reporting, tracking, and customer data management
Contribute directly to revenue retention by supporting renewals, identifying expansion opportunities, and proactively addressing client risks in partnership with Sales and Customer Success
Monitor client health indicators and escalate risks when needed
Qualification
Required
Strong communication skills, both written and verbal
High attention to detail and accuracy
Ability to manage multiple tasks and priorities effectively
Comfort working within defined processes and systems
Collaborative mindset and willingness to support team goals
Strong sense of ownership and follow-through
Ability to learn new tools, systems, and processes quickly
Up to 15% travel
Preferred
Experience in Customer Success, sales, education or client-facing roles
Familiarity with CRM systems or customer management tools
Experience working in a team-oriented, fast-paced environment
Located in Michigan, Illinois, or Missouri
Benefits
401(k) plan with employer matching contributions
Low-cost, comprehensive medical benefits for employees and their families
Flexibility for those needing time off for jury duty, voting, military leave, etc.
Wellness stipend program (includes fitness reimbursement program)
Tuition stipend
Casual dress work environment
Technical training and certifications as required
Any of our CareerSafe Online training courses for free to employees and their immediate family
Company
K2United
When Knowledge2Share was created 25 years ago, the startup was driven forward by passionate individuals who valued internal drive to innovate.
Founded in 2000
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Matt Henderson (I/D)
Chief Product Officer
Company data provided by crunchbase