Madden & Associates, LLP · 17 hours ago
Office Assistant
Rocklin, CA
Part-time
Onsite
New Grad, Entry LevelMadden & Associates LLP is a dynamic and supportive LegalShield provider firm based in Rocklin, CA. The Office Assistant provides comprehensive administrative support and serves as a versatile backup for multiple functions within the organization, ensuring continuity and efficiency across departments.
Law Practice
Hiring Manager
Jayden Arger
Responsibilities
Call Center Support: Answer incoming calls to gather details relevant to the members legal needs, route calls appropriately and maintain professionalism and phone etiquette during all interactions
Recruiting Support: Research attorney information and verify credentials, contact potential candidates, present offers and explain opportunities. Schedule interviews for interested candidates, process applications and maintain accurate records of all recruiting activities
Correspondence Management: Draft, review, and distribute internal and external communications, ensuring accuracy and professionalism
Serve as Backup Across Departments: Provide support for various office functions, including case management, referrals, and document filing
Referral Support: Handle incoming referrals using the company’s database, verify information and ensure timely follow-up
Document Filing: Organize and save documents received via email and physical mail into the appropriate digital or physical filing systems
Case Management Assistance: Assign cases to attorneys promptly and accurately, maintaining up to date case tracking
Qualification
Required
High school diploma or equivalent
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Ability to learn and use case management and recruiting systems
Strong verbal and written communication skills for interacting with members, attorneys, and candidates
Professional phone etiquette and ability to present offers clearly and persuasively
Excellent attention to detail for document filing and case assignment
Ability to manage multiple tasks and prioritize effectively
Ability to work collaboratively across departments and adapt to changing priorities
Strong customer service orientation
Resourceful in researching attorney information and handling inquiries
Ability to resolve scheduling conflicts and maintain accurate records
Maintain discretion and confidentiality when handling sensitive information
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Madden & Associates, LLP
At Madden & Associates, we have a team of experienced attorneys and staff who continually strive to improve procedures and processes to better serve our clients and LegalShield members.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase